Seasonal Brand Experience Associate

Gap Inc.; New York (NY); On-site; USD 36,000 - 48,000; Full time

Job summary

Gap Inc. Brand Associate role focused on bringing the brand to life for customers and educating them on products. You’ll deliver a best-in-class experience, using an omni-channel approach to engage shoppers and promote loyalty programs.

Collaborating with leadership, you’ll drive sales through suggestive selling, maintain an organized workspace, and handle all customer interactions professionally while supporting various store areas as needed.

Qualifications

• Excellent communication skills and ability to engage customers.
• Customer-focused service mindset for an exceptional shopper experience.
• Interest and passion for retail and the Gap brand.
• Strong problem-solving and adaptability for a fast-paced environment.
• Willingness to work flexible shifts including holidays, evenings, weekends.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues/returns courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Excellent communication

Customer-focused service

Retail knowledge

Team collaboration

Problem solving

Flexible schedule

Retail tech

Lift up to 30 lbs

Job description

Gap Inc. Brand Associate role focused on bringing the brand to life for customers and educating them on products. You’ll deliver a best-in-class experience, using an omni-channel approach to engage shoppers and promote loyalty programs.

Collaborating with leadership, you’ll drive sales through suggestive selling, maintain an organized workspace, and handle all customer interactions professionally while supporting various store areas as needed.