Seasonal Brand Experience Ambassador

URBN Urban Outfitters, Inc.; Austin (TX); Hybrid; USD 15,000 - 18,000; Part time

Benefits offered by this job

Employee discount

Flexible scheduling

Growth opportunities

Hands-on experience

Job summary

URBN Urban Outfitters, Inc. in Austin, TX seeks Seasonal Brand Ambassadors to bring the UO experience to life. You’ll connect with customers through personal style and authentic conversation, creating a fun, shopable atmosphere both in-store and online.

The role rewards energy, creativity, and a people-first approach in a fast-paced retail environment. Retail experience is helpful but not required; personality and enthusiasm win here.

Qualifications

• Genuine love for Urban Outfitters.
• Ability to express personal style with confidence.
• People-first mindset for helping customers.
• Collaborative attitude and positive energy.
• Comfort in a fast-moving, ever-changing environment.
• Flexible scheduling including nights, weekends, holidays.
• Retail or customer service experience is a plus, but not required.

Responsibilities

• Show up as you—your individuality, creativity, and perspective are what make the UO experience different; stay in the know on product drops, trends, and what’s happening in-store and online
• Engage customers with authentic conversations, keep them informed about exclusive drops and promotions, and share your enthusiasm for products you're genuinely excited about; your energy helps create memorable experiences that keep customers coming back
• Help maintain a space that feels inspiring, organized, and easy to shop; from restocking to styling displays, you’ll keep the store looking fresh and on-brand
• Use in-store tech to support customers however they want to shop—whether that’s in-store, online, or somewhere in between
• Be open to trying new things, jumping in where needed, and learning as you go—every day is a little different, and that’s part of the fun
• Support your team, share ideas, and bring good energy—we show up for each other and make the store a positive place to be

Skills

Love for UO

Express personal style

People-first mindset

Collaborative attitude

Fast-paced environment

Flexible scheduling

Retail experience helpful

Job description

URBN Urban Outfitters, Inc. in Austin, TX seeks Seasonal Brand Ambassadors to bring the UO experience to life. You’ll connect with customers through personal style and authentic conversation, creating a fun, shopable atmosphere both in-store and online.

The role rewards energy, creativity, and a people-first approach in a fast-paced retail environment. Retail experience is helpful but not required; personality and enthusiasm win here.