Seasonal Brand & Customer Experience Associate

Banana Republic; Conway (NH); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

Volunteer hours

401(k) with company match

Employee stock purchase plan

Medical, dental, vision and life ins.

Job summary

Banana Republic is seeking a Brand Associate to bring our storytelling heritage to life in-store and online. You will connect with customers, educate them on products, and contribute to a best-in-class omnichannel experience.

You will collaborate with leadership to deliver exceptional service, drive sales, and uphold our brand standards. The role emphasizes fashion knowledge, customer engagement, and a flexible schedule across store hours.

Qualifications

• Must be at least 16 years old.
• Legally authorized to work in the United States.
• No current or future visa sponsorship required to work in the United States.
• Willing to learn and use technology tools, including mobile devices, apps, and registers.
• Available to work a flexible schedule including evenings, weekends, and holidays.
• Able to stand, walk, and lift up to 30 pounds, with or without accommodation.

Responsibilities

• Provide excellent customer service and educate customers about loyalty programs.
• Engage with customers to drive sales using suggestive selling.
• Deliver an omni-channel shopping experience.
• Keep the sales floor neat, clean, and organized.
• Assist with fitting room, cash wrap, and back-of-house tasks as needed.
• Handle customer interactions professionally and resolve issues.

Skills

Customer service

Communication

Flexibility

Team player

Tech literacy

Job description

Banana Republic is seeking a Brand Associate to bring our storytelling heritage to life in-store and online. You will connect with customers, educate them on products, and contribute to a best-in-class omnichannel experience.

You will collaborate with leadership to deliver exceptional service, drive sales, and uphold our brand standards. The role emphasizes fashion knowledge, customer engagement, and a flexible schedule across store hours.