Seasonal Brand Associate – Retail & Employee Discount

Gap Inc.; Joliet (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Merchandise discount

Competitive PTO

Volunteer hours

401(k) matching

Employee stock purchase plan

Health insurance

Job summary

Gap Inc.’s Old Navy brand is hiring a Brand Associate to bring the brand to life for customers. You will provide excellent service, educate on products and loyalty programs, and collaborate with leadership to deliver a best-in-class, omni-channel shopping experience.

The role emphasizes customer engagement, product knowledge, and teamwork in a fast-paced retail environment with flexible hours including evenings and weekends.

Qualifications

• Be at least 16 years old.
• Be legally authorized to work in the United States.
• No current or future visa sponsorship needed to work in the United States.
• Willing to learn and use technology tools (mobile devices, apps, registers).
• Available for a flexible schedule including evenings, weekends, holidays.

Responsibilities

• Consistently treat customers and colleagues with respect and contribute to a positive work environment.
• Educate customers about loyalty programs to Promote loyalty.
• Engage with customers to drive sales using suggestive selling.
• Enhance the customer experience using omnichannel offerings.
• Be accountable to personal goals contributing to store results.
• Support sales floor, fitting room, cash wrap, back of house as needed.
• Maintain a neat, clean, organized work center.
• Handle customer interactions and returns courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Good communicator

Customer-focused

Retail experience

Problem solving

Job description

Gap Inc.’s Old Navy brand is hiring a Brand Associate to bring the brand to life for customers. You will provide excellent service, educate on products and loyalty programs, and collaborate with leadership to deliver a best-in-class, omni-channel shopping experience.

The role emphasizes customer engagement, product knowledge, and teamwork in a fast-paced retail environment with flexible hours including evenings and weekends.