Seasonal Brand Associate: Fashion & Customer Experience

Gap Inc.; Chicago (IL); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

Volunteer hours

401(k) plan with company match

Employee stock purchase plan

Medical, dental, vision and life ins.

See more benefits

Job summary

Gap Inc. is seeking a Brand Associate for Old Navy to bring the brand to life for customers through exceptional service and product knowledge. You’ll educate, inform, and inspire shoppers, delivering a best-in-class experience with guidance from leadership.

You will engage customers, promote loyalty programs, and support store operations across sales floor, fitting rooms, and cash wrap. A flexible schedule is required, including evenings, weekends, and holidays.

Qualifications

• Excellent communication with customers and team members.
• Customer-focused service to deliver exceptional shopping experiences.
• Passion for retail and ability to thrive in a fast-paced environment.
• Problem-solving mindset and willingness to learn and adapt.

Responsibilities

• Consistently treat customers and colleagues with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about loyalty programs.
• Engage customers to drive sales through suggestive selling.
• Enhance the customer experience using omnichannel offerings.
• Be accountable to personal goals that contribute to store results.
• Support sales floor, fitting rooms, cash wrap, and back-of-house tasks as needed.
• Maintain a neat, clean, and organized work center.
• Handle all customer interactions professionally and resolve issues.
• Execute operational processes efficiently and accurately.

Skills

Good communicator

Customer-focused

Retail passion

Problem solver

Flexibility

Job description

Gap Inc. is seeking a Brand Associate for Old Navy to bring the brand to life for customers through exceptional service and product knowledge. You’ll educate, inform, and inspire shoppers, delivering a best-in-class experience with guidance from leadership.

You will engage customers, promote loyalty programs, and support store operations across sales floor, fitting rooms, and cash wrap. A flexible schedule is required, including evenings, weekends, and holidays.