Seasonal Brand Associate — Fashion, Service & Sales

Old Navy; Kalamazoo (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours (on the clock)

401(k) with company match

Employee stock purchase plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

Job summary

Old Navy is seeking a Brand Associate to bring the brand to life for customers through friendly service and product knowledge. You will educate customers, promote loyalty programs, and collaborate with leadership to deliver a best-in-class omnichannel experience.

You’ll support sales floor operations, assist customers with wardrobe recommendations, and contribute to a fast-paced store environment. A creative, customer-focused mindset helps you thrive in this role.

Qualifications

• Excellent communication and interpersonal skills.
• Customer-focused service mindset.
• Retail or sales enthusiasm and teamwork.

Responsibilities

• Engage with customers to deliver a positive shopping experience.
• Explain store programs, promotions, and loyalty perks to customers.
• Assist customers with product knowledge and wardrobe recommendations.
• Support daily store operations including stocking, fitting rooms, and checkout.
• Maintain a clean, organized sales floor and work station.
• Handle customer issues professionally and resolve returns where applicable.

Job description

Old Navy is seeking a Brand Associate to bring the brand to life for customers through friendly service and product knowledge. You will educate customers, promote loyalty programs, and collaborate with leadership to deliver a best-in-class omnichannel experience.

You’ll support sales floor operations, assist customers with wardrobe recommendations, and contribute to a fast-paced store environment. A creative, customer-focused mindset helps you thrive in this role.