Seasonal Brand Associate: Fashion & Customer Experience

Old Navy; Birch Run (MI); On-site; USD 12,000 - 16,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) match

Job summary

Old Navy is seeking a Brand Associate to bring the brand to life for customers. You will educate, inform and wardrobe customers while delivering a best-in-class experience using omnichannel tools.

Candidates should excel in customer service, be a strong communicator, and enjoy working in a fast-paced retail environment. The role emphasizes teamwork, flexibility, and a positive store culture with opportunities to participate in loyalty programs and cross-channel sales.

Qualifications

• Must be at least 16 years old.
• Legally authorized to work in the United States.
• No current or future visa sponsorship required for employment in the United States.
• Willing to learn and use technology tools (mobile devices, apps, registers).
• Able to work a flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Engage with customers to provide excellent service and build brand loyalty.
• Educate customers about our loyalty programs and products.
• Drive sales using suggestive selling and omnichannel resources.
• Maintain a neat, clean, and organized work area and assist on the sales floor as needed.
• Support store operations and ensure a positive, respectful environment.

Skills

Customer service

Communication

Retail experience

Problem solving

Job description

Old Navy is seeking a Brand Associate to bring the brand to life for customers. You will educate, inform and wardrobe customers while delivering a best-in-class experience using omnichannel tools.

Candidates should excel in customer service, be a strong communicator, and enjoy working in a fast-paced retail environment. The role emphasizes teamwork, flexibility, and a positive store culture with opportunities to participate in loyalty programs and cross-channel sales.