Seasonal Brand Associate: Elevate Customer Experience — Flexible Schedule

Old Navy; Fremont (CA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

401(k) plan

Medical insurance

Job summary

Old Navy is seeking a Brand Associate to bring our brand to life for customers. You will educate, inform and wardrobe the customer while delivering a best-in-class experience through collaboration with leadership and using an omni-channel approach.

You will engage customers, promote our loyalty program, and work across sales floor, fittings, and cash wrap to meet store goals. This role requires flexible scheduling including holidays and weekends in a fast-paced retail environment.

Qualifications

• Excellent communication with customers and team members.
• Customer-focused service provider on and off the floor.
• Passion for retail and ability to work in fast-paced environments.
• Problem solver with willingness to learn and take action.

Responsibilities

• Treat all customers and employees with respect and contribute to a positive work environment.
• Educate customers about loyalty programs to promote engagement.
• Engage with customers to drive sales using suggestive selling.
• Utilize all omnichannel offerings to enhance the customer experience.
• Be accountable to personal goals contributing to store results.
• Support sales floor, fitting rooms, cash wrap, back of house as needed.
• Maintain a neat, clean, and organized work center.
• Handle customer interactions and returns professionally.
• Execute operational processes efficiently.

Skills

Communications

Customer service

Retail experience

Team collaboration

Flexible schedule

lift up to 30 lbs

Job description

Old Navy is seeking a Brand Associate to bring our brand to life for customers. You will educate, inform and wardrobe the customer while delivering a best-in-class experience through collaboration with leadership and using an omni-channel approach.

You will engage customers, promote our loyalty program, and work across sales floor, fittings, and cash wrap to meet store goals. This role requires flexible scheduling including holidays and weekends in a fast-paced retail environment.