Seasonal Brand Associate - Flexible Schedule

Gap Inc.; Manhattan Beach (CA); On-site; USD 22,000 - 26,000; Full time

Job summary

Old Navy is seeking a Brand Associate to bring the brand to life for customers and deliver a best-in-class experience using an omni-channel approach. You will educate customers about products, share knowledge, and build brand loyalty through exceptional service.

As part of the team, you will collaborate with leadership to meet store goals, support sales floor operations, and maintain a neat, welcoming environment for shoppers, including handling transactions and inquiries with professionalism.

Qualifications

• Excellent customer service mindset with strong communication.
• Customer-focused service provider on and off sales floor.
• Passionate about retail and fast-paced environment.
• Problem solver with focus on continuous improvement.
• Flexible schedule including holidays, evenings, weekends.
• Able to use retail technology.

Responsibilities

• Treat customers and employees with respect and contribute to a positive environment.
• Educate customers about loyalty programs.
• Engage with customers to drive sales using suggestive selling.
• Enhance experience using omnichannel offerings.
• Aim for personal goals aligned with store goals.
• Support sales floor, fitting room, cash wrap, back of house as needed.
• Keep work center neat and organized.
• Handle customer interactions and returns courteously.
• Execute operational processes effectively and efficiently.

Skills

Customer service

Communication

Retail experience

Flexibility

Job description

Old Navy is seeking a Brand Associate to bring the brand to life for customers and deliver a best-in-class experience using an omni-channel approach. You will educate customers about products, share knowledge, and build brand loyalty through exceptional service.

As part of the team, you will collaborate with leadership to meet store goals, support sales floor operations, and maintain a neat, welcoming environment for shoppers, including handling transactions and inquiries with professionalism.