Seasonal Bike & Snow Technician — Flexible Hours

DICK'S Sporting Goods, Inc.; Cranberry Township (Butler County); On-site; USD 25,000 - 33,000; Full time

Job summary

DICK'S Sporting Goods is seeking a Retail Bike & Snow Technician to build, maintain, inspect, and repair bike and snow equipment in our Public Lands service department. The role combines repair skills with hands-on customer service to deliver the elevated experience explorers expect.

You will diagnose faults, perform safety checks, assemble new gear, and support sales with knowledgeable product guidance. Flexible availability and the ability to stand for long periods are required.

Qualifications

• Flexible availability - including nights, weekend, and holidays.
• Prior retail sales experience (or customer-focused experience) preferred.
• Ability to stand, bend, stoop, reach, push, pull and lift 15 to 35 lbs. items occasionally (up to 25 times per hour).
• Ability to work extended periods of time (up to 4 hours) standing or walking.
• Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform.
• Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).

Responsibilities

• Assembles, maintains, and repairs action sports equipment (bike/snow) meeting the needs of the explorer and in accordance with company and vendor standards.
• Assist with everyday services, including but not limited to: Bike: minor to advanced repairs; This includes but is not limited to repairing/replacing parts; fitting accessories (lights, pannier racks or cycle computers), routine safety checks; cleaning, degreasing and lubricating bicycles and components, etc.
• Ski/Snow: mounting bindings, base services, sharpening edges, waxing, brushing, polishing and preparation and detuning tips/tails.
• Diagnose faults, damage, and wear to give accurate estimates to customers, and educating them on and whether repairs are essential or recommended.
• Assemble new equipment and partner with lead to perform quality checks before handing off to the explorer.
• Understands explorers' behavior, can successfully assess needs and recommend product/service meets those specific needs.
• Support Company standards of selling and customer service by providing a friendly environment, including greeting, and acknowledging every customer and maintaining solid product knowledge.
• Assist and recommend explorers with the purchase of Bike and Snow Accessories as needed.
• Identify and inform management of ways to improve shop workflow, growing productivity while maintaining or improving quality of services.
• Preserving complete and accurate shop records and maintaining record keeping systems
• All other tasks assigned by management.

Skills

Customer service

Retail sales

Bike repair

Snow equipment maintenance

Job description

DICK'S Sporting Goods is seeking a Retail Bike & Snow Technician to build, maintain, inspect, and repair bike and snow equipment in our Public Lands service department. The role combines repair skills with hands-on customer service to deliver the elevated experience explorers expect.

You will diagnose faults, perform safety checks, assemble new gear, and support sales with knowledgeable product guidance. Flexible availability and the ability to stand for long periods are required.