Seasonal Baseball Ops Trainee - Event & Guest Services

Capitol Broadcasting Company Inc; Durham (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

The Baseball Operations Trainee is a seasonal, part-time position designed to provide hands-on stadium operations and event management experience for individuals interested in a career in professional sports. The trainee supports Durham Bulls games and other events across guest services, hospitality, parking, facility management, and event operations.

The position generally runs between February and September for approximately four to seven months, depending on the candidate's availability and

Qualifications

• Strong customer-service and verbal communication skills.
• Ability to follow instructions, exercise sound judgment, and work effectively with limited supervision.
• Strong organizational skills, dependability, and attention to detail.
• Ability to adapt to changing assignments and work collaboratively in a fast-paced event environment.
• Availability to work a variable schedule that includes evenings, weekends, holidays, and most scheduled events during the assignment.

Responsibilities

• Supports the setup, operation, and breakdown of Durham Bulls games and other stadium events.
• Assists with guest services by answering questions, providing directions, and helping resolve concerns in a professional manner.
• Supports hospitality operations, including preparing event spaces and assisting with guest and group needs.
• Assists with parking operations and helps maintain safe, organized pedestrian and vehicle flow.
• Completes facility preparation, inspections, light cleaning, and event reset tasks as assigned.
• Monitors assigned areas during events and promptly communicates safety, facility, or guest-service concerns to a supervisor.
• Works with full-time staff, seasonal employees, vendors, and other departments to support efficient event execution.
• Follows established safety procedures, stadium policies, and emergency protocols.
• Maintains a flexible, team-oriented approach while rotating among operational assignments.
• Performs other duties as required or assigned, provided they are reasonably related to the responsibilities outlined in this job description.

Skills

Customer service

Verbal communication

Organization

Dependability

Attention to detail

Adaptability

Education

High school diploma or equivalent

Job description

The Baseball Operations Trainee is a seasonal, part-time position designed to provide hands-on stadium operations and event management experience for individuals interested in a career in professional sports. The trainee supports Durham Bulls games and other events across guest services, hospitality, parking, facility management, and event operations.

The position generally runs between February and September for approximately four to seven months, depending on the candidate's availability and