Baseball Operations Trainee

Capitol Broadcasting Company, Inc.; North Carolina; On-site; USD 17,000 - 22,000; Part time

Job summary

Capitol Broadcasting Company, Inc. is seeking a Baseball Operations Trainee to gain hands-on stadium operations and event management experience.

This seasonal, part-time role supports Durham Bulls games and other events across guest services, hospitality, parking, facility management, and event operations. Expected work period is February to September, with hours varying by event schedule and including evenings, weekends, and holidays.

Qualifications

• High school diploma or equivalent.
• Strong customer-service and verbal communication skills.
• Ability to follow instructions, exercise sound judgment, and work with limited supervision.
• Adaptability to changing assignments in a fast-paced event environment.

Responsibilities

• Supports the setup, operation, and breakdown of Durham Bulls games and other stadium events.
• Assists with guest services by answering questions, providing directions, and resolving concerns.
• Supports hospitality operations, including preparing event spaces and guest group needs.
• Assists with parking operations and maintains safe pedestrian and vehicle flow.
• Performs facility preparation, inspections, light cleaning, and event reset tasks.
• Monitors areas during events and reports safety or guest-service concerns to a supervisor.
• Collaborates with full-time staff, seasonal employees, vendors, and other departments to ensure events run smoothly.
• Follows safety procedures and emergency protocols; rotates among assignments as needed.

Skills

Customer service

Verbal communication

Attention to detail

Organizational skills

Adaptability

Team player

Time management

Communication tools

Education

High school diploma or equivalent

Tools

Two-way radios

Job description

Overview

The Baseball Operations Trainee is a seasonal, part‑time position designed to provide hands‑on stadium operations and event management experience for individuals interested in a career in professional sports. The trainee supports Durham Bulls games and other events across guest services, hospitality, parking, facility management, and event operations. The position generally runs between February and September for approximately four to seven months, depending on the candidate's availability and organizational needs. Hours vary based on the event schedule and include evenings, weekends, and holidays.

Key Responsibilities and Essential Functions

To perform this job successfully, an individual must be able to perform each essential duty. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

• Supports the setup, operation, and breakdown of Durham Bulls games and other stadium events.
• Assists with guest services by answering questions, providing directions, and helping resolve concerns in a professional manner.
• Supports hospitality operations, including preparing event spaces and assisting with guest and group needs.
• Assists with parking operations and helps maintain safe, organized pedestrian and vehicle flow.
• Completes facility preparation, inspections, light cleaning, and event reset tasks as assigned.
• Monitors assigned areas during events and promptly communicates safety, facility, or guest-service concerns to a supervisor.
• Works with full‑time staff, seasonal employees, vendors, and other departments to support efficient event execution.
• Follows established safety procedures, stadium policies, and emergency protocols.
• Maintains a flexible, team‑oriented approach while rotating among operational assignments.
• Performs other duties as required or assigned, provided they are reasonably related to the responsibilities outlined in this job description .

Required Qualifications

• High school diploma or equivalent.
• Strong customer‑service and verbal communication skills.
• Ability to follow instructions, exercise sound judgment, and work effectively with limited supervision.
• Strong organizational skills, dependability, and attention to detail.
• Ability to adapt to changing assignments and work collaboratively in a fast‑paced event environment.
• Availability to work a variable schedule that includes evenings, weekends, holidays, and most scheduled events during the assignment.
• Ability to use basic communication tools, including email, mobile applications, and two‑way radios, after training.
• Ability to comply with Durham Bulls and Capitol Broadcasting Company safety and workplace policies.

Preferred Qualifications

• No specific professional sports experience is required.
• Current enrollment in or recent completion of a sport management, hospitality, event management, business, or related program.
• Previous experience in customer service, hospitality, athletics, live events, facilities, or venue operations.
• Experience working collaboratively in a team‑based environment.
• Interest in pursuing a career in professional sports or event operations.
• Familiarity with event‑day operations or guest‑service standards.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Ability to stand and walk for extended periods during events.
• Ability to move throughout the ballpark, including stairs, ramps, concourses, seating areas, and service spaces.
• Ability to bend, crouch, reach, push, pull, and perform repetitive event setup and breakdown tasks.
• Ability to lift and carry equipment, supplies, or materials weighing up to 50 pounds, with assistance when appropriate.
• Clear vision and hearing sufficient to communicate with guests and coworkers and respond to activity in a live‑event environment.

Work Conditions

• Work is performed throughout the ballpark in indoor and outdoor areas and may involve heat, cold, rain, humidity, and changing weather conditions.
• The event environment may include crowds, elevated noise levels, bright lights, and frequent interaction with the public.
• Schedules vary based on games and events and may include long shifts, evenings, weekends, and holidays.

Pre‑Employment Information

• A pre‑ employment drug screening is required.
• Capitol Broadcasting Company participates in E‑Verify.
• Capitol Broadcasting Company participates in the Work Opportunity Tax Credit (WOTC) program. However, completing the WOTC questionnaire is completely voluntary . Your decision will have absolutely no impact on your hiring chances, and your application WILL be accepted regardless of whether you choose to provide this information or not.
• All Capitol Broadcasting Company properties are tobacco‑free.

EEO Statement

Capitol Broadcasting Company is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

CBC Statement

Capitol Broadcasting Company, Inc. is a diversified communications company which owns and/or operates WRAL-TV , WRAZ-TV , WRAL-FM , WRAL-HD2 , WNGT-CD , WCMC-FM , WCMC-HD1 , WDNC-AM , WCMC-HD2 , WCMC-HD3 , WCLY-AM , WCMC-HD4 , Microspace , and WRAL Digital in Raleigh, NC; WILM-TV , WILT-LD and Sunrise Broadcasting in Wilmington, NC; The Durham Bulls Baseball Club , Bull City Hospitality , and Coastal Plain League in Durham, NC; The Holly Springs Salamanders in Holly Springs, NC; the American Underground startup hub in Durham, NC; and real estate interests including the American Tobacco Historic District in Durham, NC; Rocky Mount Mills in Rocky Mount, NC; MoJud Lofts in Greensboro, NC; and The Thread in Rock Hill, SC.