Season Pass & Ticket Concierge - Guest Services

Alterra Mountain Company; Warren (VT); On-site; USD 23,000 - 32,000; Part time

Job summary

Sugarbush Resort is seeking a Seasonal Season Pass/Ticket Seller to join our team. This role handles guest ticketing with efficiency and friendly service, earning $20/hour and working a schedule from November through April.

As the primary guest contact, you will assist guests in selecting products, process transactions, and provide accurate information, including weekends and holidays as needed.

Qualifications

• High school diploma or equivalent.
• Friendly, professional demeanor.
• Excellent listening and math skills.
• Customer service experience preferred.
• Cash handling and basic computer knowledge.
• Flexible schedule including holidays and weekends.

Responsibilities

• Serve as primary guest contact with welcoming, professional manner.
• Assist guests with ticketing and package options.
• Handle cash transactions and daily receipts.
• Respond to guest questions by phone or in person.
• Maintain accurate records and perform cash outs.

Skills

Customer service

Cash handling

Communication

Attendance

Education

High school diploma

Tools

RTP systems

Job description

Sugarbush Resort is seeking a Seasonal Season Pass/Ticket Seller to join our team. This role handles guest ticketing with efficiency and friendly service, earning $20/hour and working a schedule from November through April.

As the primary guest contact, you will assist guests in selecting products, process transactions, and provide accurate information, including weekends and holidays as needed.