Season Pass & Ticket Concierge (Flexible Schedule)

Alterra Mountain Company; Warren (VT); On-site; USD 25,000 - 30,000; Part time

Job summary

Sugarbush Resort in Vermont is seeking Season Pass/Ticket Sellers to join our team on a flexible schedule including weekends and holidays. The role handles guest ticketing transactions with efficiency and accuracy while upholding the high standards of guest service our visitors expect.

This seasonal position pays $20 per hour and runs from November through April. As a primary guest service contact, you will process tickets, help guests choose products, answer questions, and perform receipts,

Qualifications

• Requires a high school or equivalency degree.
• A professional and friendly personality is essential to this important service role.
• Excellent listening/communication skills are necessary as is an ability to accurately perform basic math.
• Previous customer service experience, including cash handling, and general computer knowledge is preferred— especially if with RTP systems.
• Timely and reliable attendance is absolutely essential.
• Must be available to work a flexible workweek, including holidays and weekends.

Responsibilities

• As a primary point of guest service contact, tasks will be performed in a welcoming and professional manner.
• Pass/Ticket Sellers ensure positive, accurate, prompt, and courteous service, while helping guests select products that best suits their individual needs.
• Sellers work efficiently to conduct ticket and ticket-package transactions but are also responsive to positively answering or directing guest's questions/concerns (in person and on the phone).
• Additional duties include collating receipts, general filing, and conducting accurate cash outs.

Skills

Customer service

Communication skills

Cash handling

Reliability

Math skills

Education

High School Diploma or equivalent

Tools

RTP systems

Job description

Sugarbush Resort in Vermont is seeking Season Pass/Ticket Sellers to join our team on a flexible schedule including weekends and holidays. The role handles guest ticketing transactions with efficiency and accuracy while upholding the high standards of guest service our visitors expect.

This seasonal position pays $20 per hour and runs from November through April. As a primary guest service contact, you will process tickets, help guests choose products, answer questions, and perform receipts,