Seagars Captain

Hilton Sandestin Beach Golf Resort & Spa; Miramar Beach (FL); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discount

Free daily meal service (lunch or dine

Health insurance

Paid sick time

Paid time off

Vision insurance

Job summary

Hilton Sandestin Beach Golf Resort & Spa is seeking aServer to partner with the dining team in delivering a premium food and beverage experience. You will showcase extensive wine knowledge, present menus confidently, and upsell wine while maintaining an impeccable dining environment.

This role requires excellence in guest relations, strong English communication, and the ability to handle multiple tasks in a busy fine dining setting with a focus on guest satisfaction.

Qualifications

• Fine dining experience required.
• Strong wine knowledge and service standards.
• Excellent guest relations and etiquette.
• Ability to read, write and speak English to record orders and communicate with guests.

Responsibilities

• Partner with servers in duties; assist with table side cooking when necessary.
• Present menus with thorough knowledge; answer questions and make suggestions.
• Provide wine sales and maintain a well-stocked wine room and cellar.
• Present guests with checks; ensure accurate billing and exceptional guest experience.

Skills

Fine dining

Wine knowledge

Guest relations

Service excellence

POS systems

Job description

Hilton Sandestin Beach prides itself on providing each guest with the very best service. To do this, we must attract and retain only the very best team members to join us on our very special and singular journey. While our guests are the lifeblood of our business, our team members are the heart and soul that allows our hotel to thrive. Working with Hilton Sandestin Beach means working with a group of leaders committed to your success and your future.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Free daily meal service (lunch or dinner)
• Health insurance
• Paid sick time
• Paid time off
• Vision insurance

Position Purpose

Partner with the Servers in providing food and beverages to guests according to company standards while adhering to our team service goal “to make our guests happy and to provide a quality dining experience that exceeds their expectations.” Maintain the dining rooms appearance. Drive sales through effective menu presentations and beverage salesmanship.

Essential Functions

• Partner with servers in their duties assisting with table side cooking when necessary.
• Presents menus displaying a thorough knowledge of menu, answers questions and makes suggestions regarding food.
• Provides wine sales, service and maintains a fully stocked wine room and an organized
• wine cellar.
• Present guests with their check ensuring accurate billing (including but not limited to the
• proper handling of Sales and house tickets utilizing the policies in place) and an excellent guest experience through over site of the entire dining experience.
• Knowledge of daily specials.
• Knowledge of alcohol including beer and wine.

Supportive Functions

• Guests will receive food and beverages according to their specifications in a courteous and timely manner.
• Accountable for adhering to ADA regulations and the Company liquor philosophy and policies.

Specific Job Knowledge, Skill and Ability

• Must have thorough knowledge of food and beverage preparation and possess a high
• level of wine knowledge, service standards, guest relations and etiquette.
• Knowledge of the appropriate table settings, service ware and menu items.
• Ability to read, write and speak the English language sufficient to understand menus, special promotions, record orders, communicate with guests to explain and record orders.
• Ability to remember, recite and promote the variety of menu items.
• Ability to transport large trays weighing up to 30 lbs. through a crowded room on a
• continuous basis throughout the shift.
• Maintain proper safety information effectively.
• Ability to operate a keyboard and learn Point of Sale procedures to pre-check order and close out the check.
• Communicate pertinent information effectively, specifically to wait and support staff to assure proper service based on Seagar’s service standards.
• Makes a positive impression on guests.
• A level of expertise in restaurant food & beverage items, displaying years of experience and a superior level of knowledge.

Experience

Fine Dining Experience Required.

Other

Due to the seasonal and business nature of the hospitality industry, employees may be required to work varying schedules and hours to reflect the staffing needs of the hotel.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.