Seafood Service/Meat Manager

Hy-Vee, Inc.; Independence (MO); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading company in the retail sector is seeking a Seafood Service/Meat Manager to oversee department operations. The role involves training staff, managing inventory, and ensuring high standards of customer service. Ideal candidates will have a high school diploma and several years of relevant experience, along with a strong focus on teamwork and professionalism.

Qualifications

• 3 to 5 years of related work experience.
• Ability to solve practical problems.
• Ability to perform arithmetic involving fractions, decimals, percentages.

Responsibilities

• Trains, supervises, disciplines, and evaluates all department employees.
• Sets department standards for customer service and cleanliness.
• Analyzes sales trends and prepares ad projections.

Skills

Customer focused

Professionalism

Teamwork

Education

High School diploma or equivalent

Food safety training

Tools

Knives

Slicers

Computer

Job description

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Job Description

Job Title: Seafood Service/Meat Manager

Department: Meat

FLSA: Non-Exempt

General Function

Presents the freshest and best quality product at a competitive retail price to customers, trains employees, writes work schedules, displays merchandise, and manages the department to company guidelines and expectations.

Core Competencies

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Reporting Relations

Accountable and Reports to: District Store Director, Store Manager, Assistant Manager of Perishables, Store Operations, and Health Wellness Home; Meat Department Manager; Assistant Meat Department Manager

Positions that Report to you: Assistant Seafood/Service Meat Department Manager, Clerks

Primary Duties And Responsibilities

• Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.
• Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service; and setting a good example.
• Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and overall profitability.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
• Makes an effort to learn customers’ names and to address them by name whenever possible.
• Assists customers by escorting them to products, securing out-of-reach items, loading/unloading heavy items, passing along suggestions/requests, and enhancing the shopping experience.
• Answers the telephone promptly and provides friendly, helpful service, including taking product orders.
• Trains, supervises, disciplines, and evaluates all department employees.
• Determines weekly work schedule and establishes daily work plans.
• Inspects signage and displays, orders products for replenishment.
• Communicates sales and ideas with employees.
• Handles customer issues effectively.
• Figures retail pricing and ensures correct pricing.
• Analyzes sales trends, prepares ad projections, and writes ads.
• Plans displays, promotions, and pre-orders.
• Ensures proper temperature and storage procedures to maintain freshness and control shrinkage.
• Understands and troubleshoots equipment; ensures maintenance.
• Maintains adherence to hygiene and dress guidelines.
• Follows company policies and store guidelines.
• Reports to work as scheduled and on time.

Secondary Duties And Responsibilities

• Conducts inventory of the department.
• Ensures competitive pricing.
• Attends meetings and seminars.
• Fills displays, checks deliveries, and works in sales areas.
• Performs departmental duties as needed.
• Assists in other store areas as required.
• Performs other related duties and projects.

Knowledge, Skills, Abilities, and Worker Characteristics

• Ability to solve practical problems with limited standardization.
• Ability to perform arithmetic involving fractions, decimals, percentages.
• Ability to compose correspondence, follow manuals, and interact with people.

Education and Experience

• High School diploma or equivalent, food safety training.
• 3 to 5 years of related work experience.

Supervisory Responsibilities

• Instructs, assigns, reviews, and plans work of others.
• Maintains standards, coordinates activities, allocates personnel.
• Recommends employee transfers, discharges, and salary adjustments.

Physical Requirements

• Ability to exert force up to 100 pounds occasionally, 50 pounds frequently, and 10 pounds constantly.
• Visual requirements include near and far vision, depth, color, and peripheral vision.
• Performs activities like climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Working Conditions

Exposed to dirt, noise, temperature extremes, dampness, vibrations, hazards, chemicals, and electrical shocks in a fast-paced environment.

Equipment Used

Knives, slicers, steamers, pallet jack, scales, computer, phone, wrapping machine, tenderizers, C.A.R.S. system.

Confidentiality

Access to confidential information such as employee compensation, results, inventory reports, sales, and warehouse pricing.

Financial Responsibility

Responsible for company assets including equipment and merchandise.

Contacts

Daily contact with customers, vendors, the public, and biannual contact with regulatory agencies.

Are you ready to smile? Apply today.