Seafood Department Leader: Profit, People & Performance

Whole Foods Market; Cupertino (CA); On-site; USD 29,000 - 48,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Job summary

Whole Foods Market in Cupertino is seeking a seafood team leader to provide overall leadership and daily operations oversight. You will drive profitability, manage buying and inventory, supervise hiring, development and separations, and ensure health and safety compliance across the department.

The role emphasizes strong customer service, team development, and collaboration with store leadership to meet sales and labor targets while maintaining industry knowledge and top-tier retail execution.

Qualifications

• 24+ months retail experience including 12+ months of team leadership experience.
• Food safety certification. If not currently certified, will commit to completing certification within 6 months.

Responsibilities

• Holds ATLs, supervisors and Team Members accountable for delivering outstanding customer service.
• Makes hiring and separation decisions in partnership with Store Leadership.
• Accountable for monitoring and achieving sales, purchasing, and labor targets.
• Projects annual sales and expenses and prepares operating budget.
• Manages ordering and inventory to achieve targeted contribution to profit margin.
• Establishes and maintains collaborative and productive working relationship with departmental and store leadership.
• Establishes and maintains positive and productive vendor relationships.
• Sustains exceptional level of knowledge and awareness of relevant competitors and industry trends.
• Sets and achieves the highest standards of retail execution.
• Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
• Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.
• Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover.
• Communicates and maintains Team Member safety and security standards.
• Provides timely, thorough, and thoughtful performance evaluations.
• Consistently communicates and models WFM vision and goals

Skills

Team leadership

Retail operations

Budgeting

Customer service

Food safety

Job description

Whole Foods Market in Cupertino is seeking a seafood team leader to provide overall leadership and daily operations oversight. You will drive profitability, manage buying and inventory, supervise hiring, development and separations, and ensure health and safety compliance across the department.

The role emphasizes strong customer service, team development, and collaboration with store leadership to meet sales and labor targets while maintaining industry knowledge and top-tier retail execution.