Seafood Associate

Heinen's Grocery Store; Willoughby (OH); On-site; USD 17,000 - 25,000; Full time

Job summary

Heinen’s in Willoughby, Ohio is seeking a Retail Professional to uphold the Diamond Difference standards across our Fresh departments and deliver exceptional customer service. This role emphasizes accurate product presentation, teamwork, and daily execution of store operations, with emphasis on seafood knowledge, order writing, and maintaining food-safety standards.

Heinen’s offers opportunities for promotion, competitive pay, paid time off, and a supportive, family-owned culture that focuses on

Responsibilities

• Prioritize daily work based on varying business needs.
• Acquire and share knowledge of Seafood Department.
• Responsible for writing orders using effective pars and planning.
• Responsible for working as a team in order to complete daily tasks as needed, including scanning and recording shrink, order writing, stocking, rotating and merchandising.
• Monitor and maintain all food handling and temperature standards.
• Attend required corporate meetings, vendor calls, and training classes.
• Performs other duties as assigned.

Job description

Company Overview

Established in 1929, Heinen’s is a leading, family-owned grocery retailer known for its premium-quality products and outstanding customer service. Now in its fourth generation of family leadership, Heinen’s operates 23 locations – 18 in the Cleveland, Ohio area and 5 in the Chicago, Illinois market – supported by two distribution warehouses, a food production facility, and a corporate office located in Warrensville Heights, Ohio.

Our culture is rooted in an associate-first philosophy , placing a strong emphasis on the well-being, development, and quality of life of every team member. We offer competitive compensation, professional development and leadership training programs, paid time off, and flexible scheduling designed to promote a healthy work-life balance.

• Opportunity for promotion*

Retail Professional – Heinen’s Diamond Difference Standards

As an associate of Heinen’s there are key components to learn, implement and master. Each of these are integral to the Heinen’s Brand and to your success. These are simple behaviors that help distinguish us as the premier supermarket in Northeast Ohio and Chicago.

Professional Appearance - Ensure you present yourself, your team, your products and your department in support of our Brand.

Acknowledge - Acknowledge customers with a smile and eye contact.

Evaluate - Develop the habit of evaluating store conditions on a continuous basis using our 5-Step QCSSS (Quality, Cleanliness, Stock Levels, Signage, and Serviceable) for excellence.

Thank - Thank each other for a job well done to reinforce positive behaviors and attitudes to support your team.

Engage - Engage customers when appropriate.

Responsibilities

• Prioritize daily work based on varying business needs.
• Acquire and share knowledge of Seafood Department.
• Responsible for writing orders using effective pars and planning.
• Responsible for working as a team in order to complete daily tasks as needed, including scanning and recording shrink, order writing, stocking, rotating and merchandising.
• Monitor and maintain all food handling and temperature standards.
• Attend required corporate meetings, vendor calls, and training classes.
• Performs other duties as assigned.

Heinen’s, Inc. provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal, state, or local law.