Sea Import Agent

LEMAN; Florida; On-site; USD 50,000 - 70,000; Full time

Job summary

LEMAN is seeking an Ocean Import/Export Specialist to manage end-to-end ocean shipments from route planning to billing. You will interact with clients, lines, and internal teams to ensure compliance, accuracy, and timely performance.

This role calls for 2-3 years of freight forwarding experience, strong problem solving, and excellent communication. You will work from our U.S. regional locations and contribute to growth within the existing customer portfolio.

Qualifications

• 2-3 years of freight forwarding experience.
• Associate degree in Business, Logistics, or similar is preferred.
• Adaptable and able to respond effectively to changing situations or information.
• Excellent interpersonal, analytical, problem-solving, and communication skills.
• Ability to work independently, multi-task, prioritize, and manage time well.
• Flexible, detail-oriented, and self-motivated.

Responsibilities

• Handle ocean import/export shipments from start to finish, ensuring smooth customs clearance and delivery.
• Coordinate with clients, shipping lines, and stakeholders for timely processing of shipments.
• Prepare USA import documentation, including customs entries, invoices, and bills of lading.
• File ISF for customers and coordinate related activities.
• Maintain and grow business within the customer portfolio.

Skills

Freight forwarding

Customer service

Time management

Communication skills

Education

Associate degree in Business/Logistics

Tools

ERP software

Freight forwarding software

Job description

Are you ready to take the wheel and make logistics run like clockwork?

Position Overview

This position is responsible for handling all aspects of our clients’ ocean import and export shipments from route planning, pricing, customer service, compliance and accounting/closing of shipments financially. This position is the face of LEMAN to our clients; therefore, should be able to maintain and close additional business with the current customer portfolio. This position works with key stakeholders to increase business.

Location

Doral (FL), Peachtree City (GA), or Elizabeth (NJ)

Key Responsibilities

• Handle Ocean import shipments from start to finish, ensuring smooth and efficient customs clearance and delivery.
• Coordinate with clients, shipping lines, and other stakeholders to ensure timely and accurate processing of shipments.
• Prepare USA import documentation, including customs entries, invoices, and bills of lading.
• File ISF for customers and coordinate
• Maintain and grow business within their customer portfolio.
• Work with various ocean carriers and other vendors providing services to LEMAN and its customers.
• Issue quotations and bookings per customer requests.
• Accurate and timely invoice for both customers and agents.
• Ensure LEMAN receives correct and timely billings from vendors and agents.
• Escalate customer complaints to branch management and commercial owner.
• Close files as soon as all information is complete. Profit and loss statements must be run and working files must be filed away.
• Perform other duties as assigned.

Qualifications And Skills

• 2-3 years of freight forwarding experience
• Associate degree in Business, Logistics, or similar, a plus.
• Adaptable – responds effectively to changes in situation or information.
• Exceptional interpersonal, analytical, problem-solving, and communication skills required.
• Ability to work independently, multi-task, prioritize, and have strong time management.
• Flexible, adaptable, detail-oriented, and self-motivated.

About Us

LEMAN is a global company with deep roots and a modern, people-centric approach. We believe in empowering our colleagues and creating an environment where everyone feels valued, heard, and inspired to perform at their best.

Every day, we provide customised logistics and transport solutions that make a difference for companies and people around the world. We’re large enough to deliver top-quality global supply chain solutions yet small enough to offer truly personal experience – for both our customers and each other.