SE Server

Paycom - ATS; Monterey Park (CA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Paid Sick Time

Paid Vacation Time

Management Referral Program

Employee Meals

Employee Assistance Program

Growth opportunities

Job summary

Luminarias is seeking a Banquet Server to deliver exceptional dining experiences at weddings and corporate events. You will set up banquet rooms, guide guests to tables, and coordinate with kitchen staff to ensure timely service.

The role requires a high school diploma or 18+ years old, strong customer service and communication skills, and the ability to work in a fast-paced environment. Benefits include paid sick time, vacation, health plans, 401k, and growth opportunities.

Qualifications

• High School graduate or 18+ years old required.
• Strong customer service and communication skills are essential.
• Ability to work in a fast-paced environment with attention to detail.

Responsibilities

• Set up and prepare banquet rooms according to event specifications.
• Greet guests, guide to tables, and serve meals and beverages.
• Coordinate with kitchen and banquet staff for timely service.
• Maintain cleanliness and presentation of dining areas.
• Handle guest inquiries and ensure satisfaction.

Skills

Customer service

Communication

Teamwork

Stamina

Flexibility

Attention to detail

Education

High School diploma

Job description

Company Overview:At Luminarias, we pride ourselves on offering a unique dining experience that combines delicious cuisine with breathtaking views. As a Server, you will play a crucial role in creating an unforgettable atmosphere for our guests. Your friendly demeanor, attention to detail, and genuine passion for hospitality will contribute to the overall success of our restaurant.If you are passionate about mixology, have a flair for guest service, and thrive in a fast-paced environment, we invite you to apply for this exciting opportunity to be a part of our team.If you are passionate about mixology, have a flair for guest service, and thrive in a fast-paced environment, we invite you to apply for this exciting opportunity to be a part of our team.Top-notch benefits:Paid Sick Time renewed yearlyAccrued Paid Vacation TimeManagement Referral Program with up to a $4,000 payout for qualifying management positionsEmployee MealsEmployee Assistance Program (EAP) to assist with work life balanceMoral (PRIDE) Program- rewarding employees with a variety of prizes for those who exemplify the company's values.Numerous opportunities for growth and advancementFull time employees qualify for comprehensive health plans, employer-paid life insurance, supplemental benefit plans, 401k with annual employer match after 12-month employmentOpportunities to grow your career with a clear path for advancementPlus, more!Pay: $21 -23 / hourJob Summary:As a Banquet Server, you will play a crucial role in providing exceptional dining experiences for guests attending various events, including weddings, corporate functions, and special occasions. Your primary responsibility will be to deliver high-quality service, ensuring guests' satisfaction and contributing to the overall success of the banquet operations.Essential Responsibilities:Set up and PreparationAssist in the setup and arrangement of banquet rooms according to the event specifications.Ensure all tables, chairs, linens, and tableware are properly organized and presentable.Check and confirm the accuracy of the event details, including seating arrangements and special requestsFood and Beverage Service:Greet guests upon arrival and guide them to their designated tables.Serve meals and beverages according to established service standards.Ensure proper timing and coordination between the kitchen and banquet floor to ensure the smooth delivery of food.Respond promptly to guests' requests and anticipate their needs throughout the event.Provide recommendations on menu items and assist guests in making informed choices.Monitor and maintain cleanliness and presentation of dining areas and ensure tables are cleared efficiently.Team Collaboration:Collaborate with fellow servers, bartenders, and other staff members to provide seamless service.Communicate effectively with the kitchen and support staff to ensure the availability of supplies and timely delivery of food and beverages.Assist colleagues when needed, such as carrying trays, refilling drinks, or clearing tables during peak periods.Guest Satisfaction:Ensure a warm and friendly atmosphere for guests, creating a positive dining experience.Handle guest inquiries, complaints, and special requests promptly and professionally.Address any issues or concerns raised by guests, aiming to resolve them to their satisfaction.Maintain a professional and polished appearance at all times, adhering to the company's grooming standards.Safety and Compliance:Adhere to all safety and sanitation regulations, maintaining a clean and safe working environment.Follow responsible alcohol service guidelines and procedures.Handle cash and credit card transactions accurately and securely.Requirements:Previous experience as a banquet server or in a similar role is preferred.High School graduate / min 18 years of ageStrong customer service skills with the ability to provide exceptional guest experiences.Excellent communication and interpersonal skills to interact effectively with guests and team members.Ability to work in a fast-paced environment while maintaining composure and attention to detail.Knowledge of food and beverage service procedures and etiquette.Flexibility to work evenings, weekends, and holidays, as required by the banquet schedule.Physical stamina and the ability to lift and carry heavy trays or equipment.Physical Demands:Regular lifting, moving and carrying of food items, furniture, garbage etc. weighing up to 30 pounds across the restaurantRegular and prolonged standing and walking inside and outside the restaurant during a 6-8 hour shift with appropriate breaksRegular ascending/descending stairsRepeating motions that may include the wrists, hands and/or fingersFrequent use of hand to finger motions, handle or feel objects, reach with hands and armsDisclaimer: The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.Specialty Restaurants Corporation maintains a drug free workplace. The Company will consider for employment qualified applications with criminal histories in a manner that is consistent with local, state, and federal law.