SE Server

Specialty-Restaurants-1; Los Angeles (CA); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

Accrued PTO

Management Referral Program – up to $4

Employee Assistance Program (EAP)

Moral (PRIDE) Program

Opportunities for growth and promotion

Job summary

The Proud Bird is seeking a friendly Banquet Server to deliver exceptional dining experiences at weddings, corporate events, and other special occasions. You will set up banquet rooms, greet guests, serve meals and beverages, and coordinate with kitchen staff to ensure timely service.

We value polished appearance, strong guest service, and the ability to work evenings, weekends, and holidays. This full-time position offers growth opportunities and the chance to be part of a celebrated LA venue

Qualifications

• High school diploma or equivalent required.
• Must be 18 years or older.
• Excellent guest service and communication skills.
• Ability to work evenings, weekends and holidays.
• Ability to lift and carry heavy trays up to 30 lbs.

Responsibilities

• Set up and prepare banquet rooms according to event specifications.
• Greet guests and guide them to tables; serve meals and beverages.
• Coordinate timing with kitchen for smooth service.
• Monitor cleanliness and presentation of dining areas and ensure tables are cleared efficiently.
• Collaborate with fellow servers, bartenders and staff for seamless service.
• Handle guest inquiries and resolve issues professionally.

Skills

Customer service

Communication skills

Interpersonal skills

Stamina/physical endurance

Professional grooming

Education

High School diploma or equivalent

Job description

Company Overview:The Proud Bird, a historic and iconic restaurant with a strong tie to the local community, makes quite a statement as a unique, upscale food hall with interactive aviation exhibits and a renovated events center. The Proud Bird was named LA's Hottest Food Hall by Food NetworkSpecialty Restaurants Corporation holds an impressive portfolio of 17 award-winning restaurants throughout the U.S. including The Proud Bird, and we pride ourselves on creating incomparable memories by delivering an unforgettable dining experience with exceptional food, unmatched service and breathtaking views.Our mission at The Proud Bird/Specialty Restaurants Corporation is to always innovate and consistently deliver a 5-star experience for our employees, guests, partners, and community. We look forward to adding our next valued team member!Top-notch benefits:Accrued PTOManagement Referral Program with up to a $4,000 payout for qualifying management positionsEmployee Assistance Program (EAP) to assist with work life balanceMoral (PRIDE) Program- rewarding employees with a variety of prizes for those who exemplify the company's values.Numerous opportunities for growth and advancementOpportunities to grow your career with a clear path for advancementPlus, more!Pay: $ 25-26 / hourJob Summary:As a Banquet Server, you will play a crucial role in providing exceptional dining experiences for guests attending various events, including weddings, corporate functions, and special occasions. Your primary responsibility will be to deliver high-quality service, ensuring guests' satisfaction and contributing to the overall success of the banquet operations.Essential Responsibilities:Set up and PreparationAssist in the setup and arrangement of banquet rooms according to the event specifications.Ensure all tables, chairs, linens, and tableware are properly organized and presentable.Check and confirm the accuracy of the event details, including seating arrangements and special requestsFood and Beverage Service:Greet guests upon arrival and guide them to their designated tables.Serve meals and beverages according to established service standards.Ensure proper timing and coordination between the kitchen and banquet floor to ensure the smooth delivery of food.Respond promptly to guests' requests and anticipate their needs throughout the event.Provide recommendations on menu items and assist guests in making informed choices.Monitor and maintain cleanliness and presentation of dining areas and ensure tables are cleared efficiently.Team Collaboration:Collaborate with fellow servers, bartenders, and other staff members to provide seamless service.Communicate effectively with the kitchen and support staff to ensure the availability of supplies and timely delivery of food and beverages.Assist colleagues when needed, such as carrying trays, refilling drinks, or clearing tables during peak periods.Guest Satisfaction:Ensure a warm and friendly atmosphere for guests, creating a positive dining experience.Handle guest inquiries, complaints, and special requests promptly and professionally.Address any issues or concerns raised by guests, aiming to resolve them to their satisfaction.Maintain a professional and polished appearance at all times, adhering to the company's grooming standards.Safety and Compliance:Adhere to all safety and sanitation regulations, maintaining a clean and safe working environment.Follow responsible alcohol service guidelines and procedures.Handle cash and credit card transactions accurately and securely.Disclaimer: The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.The Proud Bird maintains a drug free workplace. The Company will consider for employment qualified applications with criminal histories in a manner that is consistent with local, state, and federal law.Previous experience as a banquet server or in a similar role is preferred.High School graduate / min 18 years of ageStrong customer service skills with the ability to provide exceptional guest experiences.Excellent communication and interpersonal skills to interact effectively with guests and team members.Ability to work in a fast-paced environment while maintaining composure and attention to detail.Knowledge of food and beverage service procedures and etiquette.Flexibility to work evenings, weekends, and holidays, as required by the banquet schedule.Physical stamina and the ability to lift and carry heavy trays or equipment.Physical Demands:Regular lifting, moving and carrying of food items, furniture, garbage etc. weighing up to 30 pounds across the restaurantRegular and prolonged standing and walking inside and outside the restaurant during a 6-8 hour shift with appropriate breaksRegular ascending/descending stairsRepeating motions that may include the wrists, hands and/or fingersFrequent use of hand to finger motions, handle or feel objects, reach with hands and arms