SDS RX Area Manager

DHL Supply Chain; Dallas (TX); On-site; Confidential; Full time

Benefits offered by this job

Competitive wages

Health insurance

401K

Paid vacation

Job summary

DHL Supply Chain seeks an Account Manager to oversee regional logistics operations in the Dallas area. You will manage transport, warehousing, and distribution, while leading a regional team and maintaining strong customer relationships.

You will set KPIs, drive continuous improvement, ensure regulatory compliance, and report performance to senior leadership. Strong negotiation, communication, and analytical skills are essential for success.

Qualifications

• Bachelor’s degree in Logistics, Business Administration, Supply Chain Management, or a related field or 4 years equivalent experience, required
• Minimum of 5 years of experience in logistics management or a related role, required
• Strong knowledge of transportation, warehousing, and distribution practices, required
• Excellent leadership and team management skills, required
• Proven ability to manage a broad base of customers and maintain high satisfaction levels, required
• Analytical skills to monitor performance metrics and optimize operations, required
• Effective communication and negotiation skills, required
• Proficiency in logistics software and systems, required

Responsibilities

• Oversee day-to-day logistics operations, including transport, warehousing, and distribution.
• Build and maintain strong relationships with a broad base of customers.
• Manage, train, and mentor regional staff.
• Set and monitor KPIs for the region to drive improvements.
• Develop and execute regional logistics strategies aligned with goals.
• Ensure compliance with local regulations, policies, and safety standards.
• Provide regular updates to senior management on performance and opportunities

Skills

Leadership

Customer relationships

Analytical skills

Negotiation

Communication

Logistics knowledge

Project management

Education

Bachelor’s degree in Logistics or related field

Tools

WMS

TMS

Job description

The Account Manager is responsible for overseeing logistics operations within a designated region, ensuring that customer needs are met efficiently and effectively. This role requires a balance of strategic planning, team leadership, and operational excellence to drive business growth and maintain customer satisfaction across a diverse client base.

Job Description

• Operational Management: Oversee day-to-day logistics operations, including transport, warehousing, and distribution, to ensure efficiency and cost-effectiveness.
• Customer Relationship Management: Build and maintain strong relationships with a broad base of customers, addressing their needs and providing tailored solutions.
• Team Leadership: Manage, train, and mentor regional staff, fostering a collaborative and high-performing work environment.
• Performance Monitoring: Set and monitor KPIs for the region, ensuring operational targets are met and identifying areas for improvement.
• Strategic Planning: Develop and execute regional logistics strategies aligned with company goals, taking into account market trends and customer requirements.
• Compliance: Ensure all logistics operations adhere to local regulations, company policies, and safety standards.
• Reporting: Provide regular updates to senior management on regional performance, challenges, and opportunities

Required Education And Experience

• Bachelor’s degree in Logistics, Business Administration, Supply Chain Management, or a related field or 4 years equivalent experience, required
• Minimum of 5 years of experience in logistics management or a related role, required
• Strong knowledge of transportation, warehousing, and distribution practices, required
• Excellent leadership and team management skills, required
• Proven ability to manage a broad base of customers and maintain high satisfaction levels, required
• Analytical skills to monitor performance metrics and optimize operations, required
• Effective communication and negotiation skills, required
• Proficiency in logistics software and systems, required

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement.

• competitive wages
• excellent affordable insurance benefits (including health, dental, vision and life)
• 401K plan
• paid vacation and holidays

Our Organization is an equal opportunity employer.