SDE II: AI-First Multi-Agent & Knowledge Vault

Amazon Inc.; New York (NY); On-site; USD 140,000 - 210,000; Full time

Job summary

Amazon Inc. is seeking an SDE II to design, build, and operate significant parts of an AI-first platform powering AWS field specialists. You will own retrieval, multi-agent orchestration, and knowledge management at scale.

This role partners with product, applied science, and field teams to transform ambiguous problems into well-scoped projects and raise the engineering bar. You will work on embeddings, evaluation, and agent quality, with responsibilities including on-call incident response,

Qualifications

• Proven experience as a software development engineer at SDE II level or higher.
• Strong experience with retrieval-augmented generation and LLM evaluation.
• Experience designing scalable APIs and multi-agent integrations.

Responsibilities

• Design, build, and operate major parts of the AI-first platform at AWS scale.
• Lead embedding, retrieval, and ranking improvements end to end.
• Build and maintain evaluation sets, prompts, and guardrails for agent responses.
• Drive operational excellence: monitoring, on-call response, incident resolution.

Skills

SDE II experience

Retrieval augmented generation

Multi-agent orchestration

LLM evaluation

Job description

Amazon Inc. is seeking an SDE II to design, build, and operate significant parts of an AI-first platform powering AWS field specialists. You will own retrieval, multi-agent orchestration, and knowledge management at scale.

This role partners with product, applied science, and field teams to transform ambiguous problems into well-scoped projects and raise the engineering bar. You will work on embeddings, evaluation, and agent quality, with responsibilities including on-call incident response,