SDE II: AI Enablement & Coaching Platform

Amazon Inc.

Dallas (TX)

On-site

USD 120,000 - 180,000

Full time

14 days+

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Job summary

Amazon Inc. in Dallas seeks an SDE II for AWS Field Experiences Enablement Technology to own backend and full-stack work across AI coaching and learning, content enablement and governance, and external customer engagement.

You will design scalable backend services, build AI-powered learning experiences, and ship in an AI-first environment using AWS-native tools. You will mentor junior engineers and contribute to reliability, latency, and cost improvements while collaborating with product and

Responsibilities

Design and implement scalable, reliable backend services and APIs using AWS-native technologies (Lambda, DynamoDB, S3, API Gateway, ECS/Fargate, Step Functions).
Build full-stack experiences spanning backend services and modern web and voice front ends.
Build AI learning, coaching, and assessment capabilities: conversational and voice coaching, dynamic scenario generation, programs, and a unified model of the seller.
Integrate enablement capabilities into one seller experience through clean APIs and shared services.
Apply agentic and GenAI patterns (retrieval, embeddings, orchestration, tool and agent integration) to content generation, search, de-duplication, and summarization.
Work in a fast-paced, AI-first development process, using tools like Kiro and Amazon Quick to accelerate design, implementation, and delivery.
Own operational excellence for your services: monitoring, alarming, on-call participation, and continuous improvement of availability, latency, and cost.
Write high-quality, well-tested, maintainable code, participate in design and code reviews, and mentor junior engineers.