SD-STARS Support & Training Lead

South Dakota State Government; Pierre (SD); On-site; USD 81,944,000 - 89,945,000; Full time

Benefits offered by this job

Health Insurance ($0 employee-only)

Well-Being Program

Employee Assistance Program

Dental Insurance

Vision Insurance

Health Savings Account

Life Insurance

SD Retirement System

Vacation Leave

Sick Leave

Paid Family Leave

Military Leave

11 Paid Holidays

Longevity Pay

Semimonthly Pay Periods

Job summary

South Dakota State Government seeks a Support and Training Lead for the Department of Education - Division of Data and Research, SD-STARS. You will train users, manage the portal, and promote SD-STARS across districts and the Department.

The role requires strong communication, data literacy, and the ability to develop resources and professional development for educators. Travel within-state is expected.

Qualifications

• Bachelor's degree preferred but not required.
• Experience in classroom instruction or educational leadership.
• Knowledge of SD-STARS.
• Experience with online learning platforms.
• Proficient in Office 365 tools (Teams, Word, PowerPoint, Excel) and able to teach these skills.
• Experience with Canva.
• Experience with PowerBI using APIs.
• Experience maintaining a web portal is a plus.
• Process improvement mindset focused on successful execution of agency strategies.
• Strong analytical skills.
• Computer and data systems expertise.
• Ability to implement changes to systems and procedures.

Responsibilities

• Manage daily operations and support the users of SD-STARS.
• Maintain the SD-STARS portal, including publishing content and overseeing admin functions.
• Promote the use of SD-STARS via communications, conferences, and more.
• Develop and deliver professional development opportunities and create resources for users.
• Facilitate key stakeholder groups and Power Users in API and STARS Analytics understanding.
• Brief management and provide recommendations on outcomes when appropriate.
• Maintain a SD-STARS Support and Training Lead handbook.

Skills

Attention to detail

Communication

Customer service

Organization

Willingness to learn

Office 365

Asana

Writing effectively

Stakeholder management

Education

Bachelor's degree preferred

Experience in education leadership

Tools

PowerBI (APIs)

Canva

Office 365

Asana

Job description

Job ID: 37449
Agency: Department of Education - Division of Data and Research
Location: Pierre, Rapid City, or Sioux Falls
Salary: $28.54 - $31.39/hr., depending on qualifications
Pay Grade: J
Closing Date: Open Until Filled

Do you enjoy working with data and technology? Do you like to train others?

SD STARS is South Dakota's Statewide Longitudinal Data System (SLDS), designed to securely bring together and connect educational data. By linking information from multiple sources, SD STARS helps educators and leaders analyze programs, track progress, and make informed decisions. The system transforms complex data into clear, easy-to-use reports and datasets, all accessible to teachers, superintendents, and the Department of Education through a secure online portal.

What we offer to you beyond the paycheck:

• Health Insurance ($0 employee-only premium option)
• Well-Being Program
• Employee Assistance Program
• Dental Insurance
• Vision Insurance
• Health Savings Account
• Basic Life Insurance Coverage (free to employees)
• Membership in the South Dakota Retirement System
• Vacation Leave (15 paid vacation days per year)
• Sick Leave (14 paid sick days)
• Paid Family Leave (40 hours per week for twelve weeks for birth or adoption of a child)
• Military Leave (15 paid days per calendar year)
• 11 Paid Holidays
• Longevity Pay
• Semimonthly Pay Periods

We're looking for an individual to fill the Support and Training Lead position in the Department of Education Data and Research Division, Office of Longitudinal Data is to serve as the primary analyst to engage and lead any work related to supporting users, districts, and Department initiatives. In addition, this position maintains the SD-STARS portal. Successful candidates will have good communication skills, experienced public speaker, knowledgeable about and comfortable with data, and have initiative and enthusiasm to share how SD-STARS can assist educators.

Duties of the position include:

• manage the daily operations and support the users of SD-STARS;
• maintain the SD-STARS portal, including publishing content and overseeing administrative functions;
• promote the use of SD-STARS via communications, conferences, and more;
• develop and deliver professional development opportunities as well as create and maintain resources for users;
• facilitate key stakeholder group;
• facilitate Power Users in building their understanding of APIs and STARS Analytics;
• briefs management and, when appropriate, provides recommendations regarding tasked outcomes;
• maintain a Support and Training Lead handbook.

This is a full-time position with SD-STARS. For more information on SD-STARS, visit: https://doe.sd.gov/SDSTARS.

Questionnaire: Applicants will be required to answer a series of job-related questions when submitting an application for this job.

The Ideal Candidate Will Have:

• a bachelor's degree in education or a related field is preferred but not required;
• experience in classroom instruction or educational leadership;
• knowledge of SD-STARS;
• experience with online learning platforms;
• proficient in Office 365 tools (Teams, Word, PowerPoint, Excel), along with the ability to teach these skills to others;
• experience with Canva;
• experience with PowerBI, using APIs;
• experience with maintaining a web portal is a plus, but not required;
• a process improvement mindset focused on successful execution of agency identified strategies and action plans;
• strong analytical skills;
• computer and data systems expertise; and
• capability to implement changes to existing or new systems, procedures, and organizational changes.

Knowledge of:

• best practices regarding professional development of adults;
• experience working with educational data;
• how data can be displayed and used to inform decisions, especially in the educational setting;
• business processes and data collection;
• longitudinal data systems and other state-level educational databases and systems;
• data analysis tools and technologies;
• process improvement methodologies;
• video or streaming software;
• project management skills, to develop training/planning, documents, schedules;
• expertise in Power BI.

Skills:

• attention to detail - attend to all details of assignments and complete work properly, accurately and thoroughly;
• communication skills - listens attentively to others and clearly conveys information and ideas;
• good customer service - treats users courteously and respond to their needs and remains focus in stressful situations;
• strong organization skills;
• willingness to learn;
• leverage Office 365 tools (Teams, Word, PowerPoint, Excel);
• interact with DOE Vendor partners through Asana to convey stakeholder requirements;
• write and communicate effectively; and
• witness the value of SD-STARS to educators while managing timelines and deliverables.

Ability to:

• communicate information clearly and effectively to large groups, small groups, and one-on-one;
• possess empathy and high emotional intelligence when working with diverse groups and people;
• be authentic and trustworthy and foster a culture of trust and cooperation;
• develop and maintain professional relationships with coworkers, districts, users, and other educational contacts;
• build consensus among teams or support;
• analyze and use data;
• develop and implement professional learning opportunities;
• create and maintain resources for users;
• learn and utilize new technologies;
• effectively problem solve to reach optimal solutions to solve business challenges; and
• remain flexible and be open to change or fostering change when appropriate.

Some travel will be required. Most travel will be in-state travel with the occasional out-of-state travel.

This position is eligible for Veterans' Preference per ARSD 55:10:02:08.

NCRC: If you possess a National Career Readiness Certificate, please submit the certificate with your application. For more information on how to acquire a National Career Readiness Certificate contact a South Dakota Department of Labor and Regulation Job Service Office. A certificate is not necessary to be considered.

The State of South Dakota does not sponsor work visas for new or existing employees. All persons hired will be required to verify identity and eligibility to work in the United States and complete an Employment Eligibility Verification, Form I-9. The State of South Dakota as an employer will be using E-Verify to complete employment eligibility verification upon hire.

The State of South Dakota offers $0 premium employee health insurance option plus eleven paid holidays, generous vacation and sick leave accrual, dental, vision, and other insurance options, and retirement benefits. You can view our benefits information here . This position is a member of Class A retirement under SDRS.

South Dakota Bureau of Human Resources and Administration Telephone: [phone] Email: [e-mail] http://bhr.sd.gov/workforus

'An Equal Opportunity Employer'