Scrum Master – Hybrid Delivery Lead for Modernization

AE Business Solutions; Madison (WI); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Referral bonus

Job summary

AE Business Solutions seeks two experienced Scrum Masters to support high-priority technology initiatives on 12-month contracts with potential extension or conversion. Roles emphasize Agile leadership, delivery flow, and challenging teams when progress stalls.

The teams will engage in modernization projects across Customer Revenue Management and Customer Channels, with upcoming go-lives in 2027. Hybrid onsite work in Madison, WI is planned, starting February 2027.

Qualifications

• Demonstrated experience as a Scrum Master supporting software delivery teams.
• Deep practical knowledge of Agile principles, Scrum, backlog management, and iterative delivery.
• Track record of improving team flow, removing impediments, and increasing delivery predictability.
• Ability to distinguish genuine progress from activity that does not move work toward completion.
• Strong facilitation, coaching, communication, and conflict-resolution skills.
• Comfort asking direct questions and constructively challenging teams, product owners, and stakeholders.
• Experience working in complex, cross-functional technology environments.
• The judgment to adapt Agile practices to the needs of the team while preserving accountability and transparency.

Responsibilities

• Serve as a hands-on Scrum Master for one of the project teams.
• Facilitate effective Scrum ceremonies, including planning, daily coordination, reviews, and retrospectives.
• Help teams maintain a healthy, visible, and actionable backlog.
• Identify blocked, aging, or stalled work and drive it toward resolution.
• Ask the hard delivery questions: Why is this work sitting? Are stories being closed and copied without meaningful completion? Where are the requirements?
• Improve story readiness, acceptance criteria, estimation, prioritization, and flow through the team.
• Coach product owners, delivery teams, and stakeholders on effective Agile practices.
• Surface dependencies, risks, impediments, and decisions that could affect delivery.
• Use delivery metrics and team observations to identify opportunities for improvement.
• Encourage accountability, transparency, continuous learning, and a strong definition of done.
• Partner with technical and business stakeholders across complex modernization and customer-facing initiatives.

Skills

Scrum Master

Agile

Backlog Management

Facilitation

Coaching

Stakeholder Management

Impediments

Delivery Improvement

Job description

AE Business Solutions seeks two experienced Scrum Masters to support high-priority technology initiatives on 12-month contracts with potential extension or conversion. Roles emphasize Agile leadership, delivery flow, and challenging teams when progress stalls.

The teams will engage in modernization projects across Customer Revenue Management and Customer Channels, with upcoming go-lives in 2027. Hybrid onsite work in Madison, WI is planned, starting February 2027.