Scrum Master

AE Business Solutions; Madison (WI); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Referral bonus

Job summary

AE Business Solutions seeks two experienced Scrum Masters to support high-priority technology initiatives on 12-month contracts with potential extension or conversion. Roles emphasize Agile leadership, delivery flow, and challenging teams when progress stalls.

The teams will engage in modernization projects across Customer Revenue Management and Customer Channels, with upcoming go-lives in 2027. Hybrid onsite work in Madison, WI is planned, starting February 2027.

Qualifications

• Demonstrated experience as a Scrum Master supporting software delivery teams.
• Deep practical knowledge of Agile principles, Scrum, backlog management, and iterative delivery.
• Track record of improving team flow, removing impediments, and increasing delivery predictability.
• Ability to distinguish genuine progress from activity that does not move work toward completion.
• Strong facilitation, coaching, communication, and conflict-resolution skills.
• Comfort asking direct questions and constructively challenging teams, product owners, and stakeholders.
• Experience working in complex, cross-functional technology environments.
• The judgment to adapt Agile practices to the needs of the team while preserving accountability and transparency.

Responsibilities

• Serve as a hands-on Scrum Master for one of the project teams.
• Facilitate effective Scrum ceremonies, including planning, daily coordination, reviews, and retrospectives.
• Help teams maintain a healthy, visible, and actionable backlog.
• Identify blocked, aging, or stalled work and drive it toward resolution.
• Ask the hard delivery questions: Why is this work sitting? Are stories being closed and copied without meaningful completion? Where are the requirements?
• Improve story readiness, acceptance criteria, estimation, prioritization, and flow through the team.
• Coach product owners, delivery teams, and stakeholders on effective Agile practices.
• Surface dependencies, risks, impediments, and decisions that could affect delivery.
• Use delivery metrics and team observations to identify opportunities for improvement.
• Encourage accountability, transparency, continuous learning, and a strong definition of done.
• Partner with technical and business stakeholders across complex modernization and customer-facing initiatives.

Skills

Scrum Master

Agile

Backlog Management

Facilitation

Coaching

Stakeholder Management

Impediments

Delivery Improvement

Job description

AE Business Solutions is seeking two experienced Scrum Masters to support high-priority technology initiatives. These are anticipated 12-month contract engagements with the possibility of extension and potential conversion to a full-time role at a later date.

The strongest candidates will bring deep Agile and Scrum expertise, practical experience improving delivery flow, and the confidence to challenge teams when work is stalled, requirements are unclear, or activity is being mistaken for progress.

Customer Revenue Management

This role will support a major technical upgrade and modernization of an enterprise customer billing and care platform, with work planned through 2027.

Customer Channels / Marketing & Communications

This role will support a large-scale customer portal re-platforming initiative scheduled for go-live in the first quarter of 2027, along with a significant amount of incremental delivery work.

What you’ll do

• Serve as a hands-on Scrum Master for one of the project teams.
• Facilitate effective Scrum ceremonies, including planning, daily coordination, reviews, and retrospectives.
• Help teams maintain a healthy, visible, and actionable backlog.
• Identify blocked, aging, or stalled work and drive it toward resolution.
• Ask the hard delivery questions: Why is this work sitting? Are stories being closed and copied without meaningful completion? Where are the requirements?
• Improve story readiness, acceptance criteria, estimation, prioritization, and flow through the team.
• Coach product owners, delivery teams, and stakeholders on effective Agile practices.
• Surface dependencies, risks, impediments, and decisions that could affect delivery.
• Use delivery metrics and team observations to identify opportunities for improvement.
• Encourage accountability, transparency, continuous learning, and a strong definition of done.
• Partner with technical and business stakeholders across complex modernization and customer-facing initiatives.

What we’re looking for

• Demonstrated experience as a Scrum Master supporting software delivery teams.
• Deep practical knowledge of Agile principles, Scrum, backlog management, and iterative delivery.
• A track record of improving team flow, removing impediments, and increasing delivery predictability.
• The ability to distinguish genuine progress from activity that does not move work toward completion.
• Strong facilitation, coaching, communication, and conflict-resolution skills.
• Comfort asking direct questions and constructively challenging teams, product owners, and stakeholders.
• Experience working in complex, cross-functional technology environments.
• The judgment to adapt Agile practices to the needs of the team while preserving accountability and transparency.

Application, industry, or domain-specific experience is helpful but not the primary selection factor. Depth of Agile expertise is the priority.

Work arrangement and location

These roles are preferably hybrid. Beginning February 1, 2027, the teams are expected to work onsite Tuesday through Thursday in the Madison, WI office.

• Contract duration: Anticipated 12 months
• Extension potential: Possible
• Full-time conversion: Potentially available at a later date, based on business needs and performance
• Openings: Two Scrum Master positions

TECHNOLOGY. INNOVATION. PEOPLE

The AE Advantage!

We're not a staffing company: We're an IT Solutions Integration company with an IT Staff Augmentation Division. We've been Madison-based for over 70 years. Not only is Madison the market we serve, but it's our home.

** We pay a generous bonus for the referral of an eligible candidate who works for AE Business Solutions for 90 days**

AE Business Solutions does not sponsor applicants for employment visas.

AE Business Solutions is an Equal Opportunity Employer. EOE/AA