An application made for this job — a tailored resume and cover letter that speak straight to the posting.
KaizenGlobal is seeking a Scrum Master for a fully remote role focused on guiding delivery across hybrid environments. You will facilitate ceremonies, remove blockers, and coordinate dependencies while partnering with the Product Manager to ensure backlog readiness and predictable delivery.
The role supports migration to Azure DevOps, aligns with governance standards, and requires strong servant leadership, stakeholder communication, and risk mitigation across Agile, Waterfall, and Kanban
Employment Type: Full-time
Location: Remote
Travel Required: N/A
KaizenGlobal is a global technology consulting firm that helps organizations unlock the full value of their data through advanced analytics, artificial intelligence, and modern data platforms. We partner with clients across industries to solve complex business problems, modernize legacy systems, and drive measurable outcomes. At Kaizen, we combine deep technical expertise with a collaborative, people-first culture focused on continuous improvement. Our teams work at the intersection of strategy, technology, and execution to deliver solutions that make a real impact.
The Scrum Master facilitates delivery ceremonies and processes across the Client's hybrid delivery environment — which blends Agile (Scrum), Waterfall, and Kanban practices — to support disciplined, transparent, and predictable delivery. Acting as a servant leader, this role removes impediments, coordinates dependencies across teams, and partners closely with the Product Manager to protect backlog readiness and work-commitment integrity across delivery methodologies. The Scrum Master also serves as a key supporter of the technical delivery team, drives project logistics and resource alignment, supports the Client's ongoing migration to Azure DevOps (ADO), and champions adherence to the Client's governance standards and Agile best practices in support of the Client's strategic business objectives.
Bachelor's degree in Business, Information Technology, Computer Science, or a related field, or equivalent professional experience.
Experience monitoring project budget, scope, and risk, with a track record of proactive risk mitigation and transparent reporting.
Excellent verbal and written communication skills, with the ability to translate between technical teams and business stakeholders.
Working proficiency with Azure DevOps (ADO) with the ability to quickly ramp up on Client ADO environment — including boards, backlogs, and reporting.
Strong organizational and project coordination skills, with experience managing scheduling, dependencies, and resource alignment across teams.
Demonstrated experience facilitating delivery in hybrid environments that blend Agile (Scrum), Waterfall, and Kanban methodologies, and the ability to tailor ceremonies and reporting to fit each.
Certified ScrumMaster (CSM), Professional Scrum Master (PSM), or equivalent Agile certification.
3+ years of experience serving as a Scrum Master or Delivery Facilitator on software delivery or technology projects.
Prior experience supporting a tool migration to Azure DevOps (ADO), including board configuration, backlog migration, and end-user training.
Experience operating within a formal client governance framework, including structured change control processes.
Advanced Agile certification (e.g., Advanced CSM, SAFe Scrum Master/SSM, PMI-ACP) or exposure to frameworks that blend Agile and Waterfall practices (e.g., SAFe, Scrumban, Water-Scrum-Fall).
Prior experience in a client-facing consulting or professional services environment.
Familiarity with budget and status reporting for executive or client stakeholders.
Servant Leadership & Facilitation
Methodology Flexibility (Agile, Waterfall, and Kanban)
Conflict Resolution & Problem-Solving
Stakeholder Management & Communication
Risk & Dependency Management
Attention to Detail & Process Discipline
Adaptability in Cross-Functional Environments
KaizenGlobal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other status protected by applicable federal, state, or local law.