Scrum Master - Erlanger, KY

MSCCN; Erlanger (KY); On-site; USD 71,000 - 133,000; Full time

Job summary

MSCCN is seeking an experienced Scrum Master/Team Coach to guide 1–2 product teams in a scaled agile environment. You will facilitate ceremonies, coach teams on Agile mindset, and collaborate with Product Managers to improve backlog quality and predictability.

The role supports 1–2 teams, may require travel, and candidates must have a Bachelor's degree and Scrum Master certification; ICP-ACC preferred. Base pay ranges from $71,100 to $133,300, with an annual bonus potential and overtime

Qualifications

• 3–7+ years in a Scrum Master/Team Coach role coaching multiple teams in a scaled agile environment.
• Strong ability to improve team flow and predictability using metrics.
• Expert facilitation and conflict-resolution skills.

Responsibilities

• Lead iteration planning and daily standups to ensure value and timeboxing.
• Coach 1–2 product teams on Agile practices with emphasis on flow and quality.
• Facilitate events and provide targeted coaching to build capability over time.
• Collaborate with Product Managers to improve backlog quality and acceptance criteria.
• Audit Azure DevOps boards/backlog for readiness and transparency.
• Partner with Quality Engineers to integrate testing into flow.

Skills

Agile coaching

Scrum Master

Team coaching

Scaled Agile

Facilitation

CI/CD

Education

Bachelor's degree

Tools

Azure DevOps

Job description

ATTENTION MILITARY AFFILIATED JOB SEEKERS- Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

Job Description

Key Responsibilities

• Facilitate iteration planning, daily team syncs, iteration reviews/demos, and retrospectives so they are purposeful, timeboxed, and outcome‑oriented; ensure prep materials (backlog, capacity, acceptance criteria) are ready and decisions/actions are captured.
• Coach 1–2 product teams on Agile mindset and practices (Scrum, Kanban, Hybrid) with an emphasis on flow, predictability, and quality; grow teams from learning to self‑sustaining maturity.
• Facilitate and observe events and day‑to‑day work to provide targeted coaching (teach, coach, mentor, or step back) that builds confidence and capability over time.
• Partner with Product Managers/Owners to improve backlog quality, prioritization and acceptance criteria, ensuring a steady flow of ready work and demo‑worthy increments.
• Audit Azure DevOps boards/backlog for Definition of Ready/Done compliance, acceptance criteria completeness, and status hygiene; coach PO/Team to sustain quality and transparency.
• Partner with Quality Engineers to integrate testing into flow, agree quality signals, and review defects in retrospectives to prevent recurrence.
• Use actionable metrics (e.g., Flow Time, WIP, predictability, quality signals) to diagnose bottlenecks and guide iterative improvements; make data visible and useful.
• Maintain and socialize team dashboards (burnup, CFD, predictability, quality) and publish iteration summaries to stakeholders; translate insights into targeted improvement actions owned by the team.
• Continuously surface and remove impediments; maintain visible RAIDs; elevate cross-team blockers and partner with the appropriate stakeholders for timely resolution.
• Represent the team in Syncs/Scrum‑of‑Scrums; prepare teams for System Demos; support Inspect & Adapt by consolidating improvement items and tracking ownership to closure.

Additional Qualifications/Responsibilities

Qualifications

Education & Certifications

• Bachelor’s degree in Business, Computer Science, Engineering, or related field.
• Required: Scrum Master certification (CSM/PSM).
• Preferred: Coaching credentials (ICP‑ACC).

Experience & Skills

• 3–7+ years in a Scrum Master/Team Coach role coaching multiple teams in a scaled agile environment.
• Strong ability to improve team flow and predictability using metrics.
• Expert facilitation and conflict‑resolution skills.
• Familiarity with DevSecOps practices, automation, and CI/CD.
• Effective collaboration with Product roles to translate strategy into execution.

Additional Information

• Flexibility in work hours to support global cadences and planning events.
• Occasional travel may be required.
• Role typically supports 1–2 teams depending on maturity and complexity.
• ADM requires the successful completion of a background check.

Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

The pay range for this position is expected to be between:

$71,100.00 - $133,300.00

Salaried Incentive Plan

The total compensation package will also include annual bonus