Scrum Master

3Pillar Global, Inc.; United States; On-site; USD 90,000 - 150,000; Full time

Job summary

3Pillar Global, Inc. is seeking an experienced Agile Coach/Scrum Master in the United States to lead Scrum ceremonies, remove impediments, and drive continuous improvement across teams. You will partner with product owners, engineers, and stakeholders to ensure timely, high-quality delivery.

The role requires strong facilitation, deep knowledge of Scrum, Kanban, and Agile practices, plus excellent communication. CSP/PMI-ACP or equivalent certifications are preferred.

Qualifications

• Bachelor's degree or equivalent in a related field; professional Scrum certifications preferred.
• Strong facilitation, coaching, and communication skills.
• Solid understanding of Agile frameworks (Scrum, Kanban) and their practical application.

Responsibilities

• Facilitate Scrum ceremonies including daily standups, sprint planning, reviews, and retrospectives.
• Remove impediments and guide teams toward continuous improvement.
• Collaborate with product owners and stakeholders to maximize value delivery.
• Coach teams on Agile practices and metrics like KPIs.
• Ensure alignment with Agile principles and Scrum framework.

Skills

Agile/Scrum

Facilitation

Stakeholder management

Communication

Leadership

Kanban

Jira

Confluence

Education

Bachelor's degree in related field

Certified Scrum Professional (CSP)

PMI-ACP

A-CSM

Tools

Jira

Confluence

Job description

3Pillar is an AI transformation partner on a mission to help enterprises build the AI-native products and intelligent agents that will define the next era of business. With teams across North America, Europe, Latin America, and Asia, we work with the most ambitious companies in financial services, healthcare, media, and technology — helping them move faster, modernize boldly, and compete on their own terms. Our HelixAI platform and Helix Pods delivery model put our engineers at the center of real agentic transformation — doing work that is open, portable, and built to last. We are building the future of enterprise AI.

Responsibilities

• Agile Expertise: Deep understanding of agile methodologies (Scrum, Kanban), with practical knowledge of agile frameworks and techniques, and a deep understanding of technical concepts and industry trends.
• Facilitation & Coaching: Proficiency in facilitating agile events and coaching teams toward collaborative and effective interactions; exhibits leadership qualities by guiding and mentoring junior team members.
• Analytical & Communication Skills: Strong analytical and problem-solving skills within an agile context, paired with excellent verbal, written, and presentation abilities that simplify complex information for diverse audiences.
• Tooling: Experience with agile planning and development tools (e.g., Jira, Confluence).
• Stakeholder & Conflict Management: Ability to communicate technical information effectively to non-technical stakeholders, build strong collaborative relationships, and skillfully resolve conflicts within teams and with stakeholders.

Requirements

• Facilitate and coordinate Agile Scrum processes within the company.
• Ensure the team works collaboratively and efficiently to deliver high-quality products.
• Facilitate Scrum ceremonies such as daily stand-up meetings, sprint planning, sprint review, and sprint retrospective.
• Identify and troubleshoot obstacles that are hindering the team’s progress.
• Promote continuous improvement through retrospectives and feedback sessions.
• Communicate project status, risks and issues to stakeholders.
• Track KPIs and help teams deliver high-quality products/solutions on time.
• Ensure that the team follows the Scrum framework and adheres to Agile principles.
• trong knowledge of Agile Scrum principles and practices.
• Excellent communication and interpersonal skills.
• Strong problem-solving and analytical skills.
• Ability to lead and facilitate Scrum ceremonies.

Experience & Education

Bachelor's degree in a related field (e.g., Computer Science, Business, Project Management) or equivalent experience; Certifications: Certified Scrum Professional (CSP), Agile Certified Practitioner (PMI-ACP), Advanced Certified ScrumMaster (A-CSM), or equivalent certification.