Scrum Master

Tata Consultancy Services; Cincinnati (OH); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Discretionary Annual Incentive

Medical Coverage

Dental Coverage

Vision Coverage

Disability Insurance

Pet Insurance

Job summary

Tata Consultancy Services in Cincinnati, OH seeks a Scrum/Agile coach to guide cross-functional teams in adopting best practices and refining backlogs. You will facilitate ceremonies, mentor on backlog refinement, and remove impediments to ensure steady delivery.

The role emphasizes Jira and ServiceNow reporting, velocity metrics, and effective collaboration to drive value in a fast-paced environment.

Qualifications

• Experience with Scrum and Agile methodologies to coach teams effectively.
• PSM Certification or equivalent Agile credentials desired.
• Proficiency with Jira and ServiceNow for project tracking and reporting.

Responsibilities

• Coach and guide the team on Agile best practices and processes
• Coach product team on backlog refinement and definition of done
• Help teams become self-organizing and collaborative to solve problems
• Facilitate effective discussions, decisions, and conflict resolution
• Promote teamwork and protect team dynamics
• Understand and nurture team personalities for performance
• Drive continuous improvement using Inspect and Adapt principles
• Facilitate Agile ceremonies including Daily Scrum, Sprint Planning, Backlog Refinement, Sprint Reviews, and Retrospectives
• Track team metrics (velocity, cycle time, defects) to forecast capacity and coaching opportunities
• Monitor OKRs and ensure Scorecard updates weekly
• Support OKR definition and Discovery Sprint activities
• Facilitate transition of work from Discovery to Delivery
• Remove impediments and shield team from distractions
• Navigate organizational structure to obtain cross-functional support
• Manage cross-team dependencies
• Monitor progress and identify risks to delivery
• Provide release management support

Skills

Agile knowledge

Scrum knowledge

PSM Certification

Tools

Jira

ServiceNow

Atlassian Analytics

Job description

• Jira – Stories, Epics, Traceability, UpRaise and Building Queries
• Releases (ServiceNow and Jira) - Fix Versions, Service Now Tickets
• Reporting – Velocity, Burn Down Charts, Cycle Time, WIP andAtlassian Analytics
  

Job Description

Must Have Technical/Functional Skills

Scrum and Agile Knowledge

• Overall knowledge of Scrum and Agile
• PSM Certifications

Technical Capabilities

• Jira – Stories, Epics, Traceability, UpRaise and Building Queries
• Releases (ServiceNow and Jira) - Fix Versions, Service Now Tickets
• Reporting – Velocity, Burn Down Charts, Cycle Time, WIP andAtlassian Analytics
  

Responsibilities

Coaching

• Coach and guide the team on Agile best practices and processes
• Coach product team on effective Backlog refinement and management, ensuring a clear definition of done is established
• Coach the team to be effective self-organizers, thinking through problems together in order to present and arrive at the best solution for the team and the product
• Facilitate and coach the team on effective discussion, decision making, and conflict resolution techniques
• Promote a sense of teamwork and camaraderie within the team
• Understand, foster, and protect the unique personalities of their team
• Strive towards continuous improvement of both processes as well as software development through Inspect and Adapt principles

Facilitation

• Facilitate Agile ceremonies including Daily Scrum, Sprint Planning, Backlog Refinement, Sprint Reviews, and Retrospectives
• Track team metrics such as velocity, cycle time, and defects to help forecast future team capacity and identify any opportunities for coaching
• Monitor progress of team OKRs . Ensure OKR Scorecard is updated on a weekly basis
• Support OKR definition and Discovery Sprint activities while continuing to help the team with delivery activities
• Facilitate transition of work from Discovery to Delivery

Delivery

• Remove impediments and shield the team from outside distractions
• Understand organizational structure in order to know who to reach out to in various areas to support the team
• Manage cross team dependencies
• Monitor team's progress throughout the iteration, helping the team to identify risks and impediments that may be slowing them down
• Provide support to the team around release management activities

TCS Employee Benefits Summary

• Discretionary Annual Incentive.
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support: Maternal & Parental Leaves.
• Insurance Options: Aut& Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
• Time Off: Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Salary Range

• $100,000-$130,000 a year