Scrum Master

Tata Consultancy Services; Charlotte (NC); On-site; USD 95,000 - 115,000; Full time

Benefits offered by this job

Discretionary Annual Incentive

Comprehensive Medical Coverage

Family Support: Leaves

Commuter Benefits

Certification & Training Reimbursement

Vacation, Time Off & Holidays

Job summary

Tata Consultancy Services in Charlotte, NC is seeking an experienced Senior Scrum Master to drive collaboration across software, QA, DevOps, and business teams. You will facilitate all Scrum ceremonies, help identify dependencies and blockers, and ensure the team adheres to Agile practices.

The role requires deep SDLC understanding, backlog management, and effective communication with technical and business stakeholders. 10+ years of experience is expected.

Qualifications

• Minimum 10 years of experience in Agile environments.
• Facilitate Scrum ceremonies and Agile ceremonies.
• Understand SDLC from requirements to production support.

Responsibilities

• Facilitate all Scrum ceremonies and coordinate teams.
• Work with Engineers, Tech Leads, Architects, QA, DevOps, PO, BA.
• Maintain backlog with debt, security, and infra work.
• Support CI/CD, automated testing, code reviews.
• Coordinate sprint planning and track velocity and burn-down.
• Identify risks/dependencies and communicate them early.
• Manage cross-team dependencies and release readiness.

Skills

Agile SM

PM

Jira

JIRA Align

Confluence

Leadership

Communication

Risk management

Stakeholder mgmt

CI/CD

Unit testing

Education

Bachelor's degree in Computer Science

Tools

Jira

JIRA Align

Confluence

Job description

Job Description

Must Have Technical/Functional Skills

Primary Skill: Agile SM

Secondary: PM

Experience: Minimum10 years

Job Summary

Facilitate all Scrum ceremonies

Work closely with Software Engineers, Tech Leads, Architects, QA, DevOps, Product Owners, and Business Analysts

Understand the complete SDLC from requirements and design through development, testing, deployment, and production support.

Facilitate technical discussions and help teams identify dependencies, risks, and technical blockers.

Understand application architecture, APIs, microservices, databases, integrations, and cloud environments at a working level.

Coordinate development, QA, UAT, release, and production activities.

Ensure technical debt, refactoring, defects, security requirements, and infrastructure work are appropriately represented in the backlog.

Support teams in adopting engineering best practices such as CI/CD, automated testing, code reviews, and continuous integration.

Sprint & Release Management Coordinate sprint planning and track progress against sprint commitments.

Monitor velocity, capacity, burndown/burnup, cycle time, throughput, and other Agile metrics.

Identify schedule risks and communicate them proactively.

Manage cross-team dependencies and coordinate with other Scrum Masters and technical teams.

Support release planning and deployment readiness.

Track risks, issues, assumptions, dependencies, and action items.

Working knowledge of: REST APIs / Microservices SQL and relational databases Python Automated testing Application deployment Production support System integrations Understanding of application architecture and technical dependencies Knowledge of Agile delivery metrics and forecasting

Tools

• Jira


• JIRA Allign


• Confluence


• Generic Managerial Skills, If any


• Strong leadership and facilitation skills


• Excellent communication and presentation skills


• Strong problem-solving and conflict-resolution abilities


• Ability to work with technical and non-technical stakeholders


• Strong organizational and prioritization skills


• Ability to influence without direct authority


• Strong risk and dependency management


• Ability to operate in a fast-paced software development environment

TCS Employee Benefits Summary

• Discretionary Annual Incentive.


• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.


• Family Support: Maternal & Parental Leaves.


• Insurance Options: Auto & Home Insurance, Identity Theft Protection.


• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.


• Time Off: Vacation, Time Off, Sick Leave & Holidays.


• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.


• Salary Range: 95,000 - $115,000 a year

Qualifications: BACHELOR OF COMPUTER SCIENCE