Scrum Master

Net2Source (N2S); Chicago (IL); On-site; USD 90,000 - 120,000; Full time

Job summary

Net2Source (N2S) is seeking a Technical Project Manager (TPM)/Scrum Master in Chicago, Illinois. The ideal candidate should have proven experience managing projects in agile environments and strong skills in Jira for project governance and reporting. Responsibilities include managing project delivery, stakeholder communication, and risk management across the software development lifecycle. This role demands strong coordination in fast-paced settings to ensure high-quality delivery outcomes.

Qualifications

• Proven experience managing projects in complex, fast-moving environments.
• Strong expertise in Agile methodologies.
• Deep hands-on experience managing backlogs and workflows with Jira.

Responsibilities

• Manage end-to-end delivery across the software development lifecycle.
• Own project plans, scope, schedules, risks, and commitments.
• Act as the primary point of contact for updates and delivery status.

Skills

Agile (Scrum/Kanban)

Jira

Cross-functional coordination

Risk management

Stakeholder communication

Tools

Jira

Job description

We are seeking a Technical Project Manager (TPM)/ Scrum Master with proven experience managing projects in complex, fast-moving environments. The ideal candidate brings strong expertise in Agile (Scrum/Kanban), excels in cross-functional coordination, and ensures predictable, high-quality delivery outcomes.

Jira is a must-have, with deep hands-on experience managing backlogs, boards, workflows, and reporting.

Key Responsibilities

• Project & Delivery Leadership
• Manage end-to-end delivery across the full software development lifecycle (SDLC)—requirements, planning, execution, deployment, stabilization.
• Own project plans, scope, schedules, risks, and delivery commitments.
• Ensure strong Kanban flow, WIP governance, and continuous flow efficiency.
• Use Jira extensively to manage team boards, workflows, velocity, cycle time, burndowns, and dashboards.
• Drive backlog grooming and prioritization with Product Owners.
• Improve team throughput and delivery predictability through measurable improvements.
• Identify bottlenecks and implement Agile best practices to optimize flow.
• Stakeholder Communication & Leadership
• Act as the primary point of contact for updates, risks, dependencies, and delivery status.
• Facilitate alignment across Engineering, Product, QA, Infrastructure/DevOps, and customer teams.
• Provide clear, transparent communication tailored to technical and non-technical audiences.
• Risk, Issue, and Change Management
• Proactively identify risks, dependencies, and blockers; drive mitigation and escalation when needed.
• Manage change requests through structured change control and clear communication.
• Maintain RAID logs and ensure timely resolution of critical issues.
• Deployment & Release Management
• Plan and coordinate releases across environments, partnering with DevOps/IT teams.
• Own go-live readiness, cutover plans, and post-deployment stabilization.
• Ensure appropriate validation, rollback plans, and deployment governance.
• Metrics & Reporting
• Build and maintain Jira dashboards and reporting views using:
• Velocity & sprint health
• Burndown charts
• Cycle time / lead time
• Throughput and flow metrics
• Defect trends
• Provide weekly executive summaries highlighting progress, blockers, and next steps.

Core Competencies

• Jira project governance and reporting (must-have)
• Stakeholder and communication leadership
• Risk, dependency, and change management
• Technical understanding of software architectures and deployments
• Strong ownership and accountability mindset