Scribe Tech

Summit Health Management, LLC; Richmond (VA); Presencial; USD 23.000 - 33.000; Jornada completa

Descripción de la vacante

Summit Health is seeking a Scribe Tech at a fast-paced urgent care site in Richmond, VA to capture accurate patient visit documentation in the EMR and assist physicians with basic care. This entry-level role offers on-the-job training and exposure to a wide range of medical procedures.

You will help manage patient flow, labs, and DOH-compliant processes, provide excellent customer service, and work with a multidisciplinary team.

Formación

• High School Degree or GED; undergraduate degree a plus.
• Graduation from an accredited Medical Assisting program and/or phlebotomy certifications a plus, but not required.
• Training will be provided.
• Friendly and professional with excellent bedside manner.
• Flexible with full-time work schedule including a weekend day.
• Excellent verbal, written, and interpersonal skills.
• English language (speaking and writing) skills required.
• High attention to detail.
• Must exhibit passion for outstanding results and compassion for those we work with and serve.
• Team player.
• Knowledge of third-party payor requirements preferred.
• Strong aptitude for detail, and ability to work independently, required.
• Strong organizational, problem solving, communication and interpersonal skills required.
• Computer Proficiency.
• Happy and positive thinking, able to project this attitude around others.
• Flexible & adaptable nature to work in a continuously evolving environment.
• Passion for helping others in an urgent care environment.
• Bilingual language skills required or preferred based on-site location.
• Basic Life Support (BLS) certification required at time of hire.

Responsabilidades

• Assist the physician with basic patient care and medical procedures.
• Capture accurate and detailed documentation of the patient visit into the EMR in a timely manner.
• Assist site management with directing patient flow, inventory, and following up on labs.
• Ensure site lab compliance with Department of Health (DOH) Regulations.
• Provide unparalleled customer service to our patients, adhering to established protocols and work processes, and successfully managing volume without ever compromising quality.
• Assisting the physician with basic patient care and medical procedures, including phlebotomy, urine drug screens, lab processing, fit testing, rapid point of care testing, UA, EKG, procedure setups, etc.
• Ensuring DOH compliance of site lab and exam rooms (logbooks, meds, supplies, specimen handling).
• Escort patients to exam rooms, x-rays or other facilities on site as needed.
• Maintain a quick pace in a fast-paced urgent care facility for the duration of the shift (8–12 hours).
• Facilitating diagnostic tests (CT, MRI, ultrasounds) and referrals via Aftercare.
• Communicating with patients, pharmacies, and physicians under physician guidance.
• Help maintain a clean, courteous, and professional working environment.
• Ensure the site is fully stocked with supplies.
• Provide compassionate care to our patients.

Conocimientos

English (written & spoken)

Computer proficiency

Bedside manner

Team player

Bilingual (optional)

Educación

High School Diploma or GED

Medical Assisting or Phlebotomy training

Herramientas

EMR documentation

Descripción del empleo

About Our Company We’re a physician‑led, patient‑centric network committed to simplifying health care and bringing a more connected kind of care. Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians. When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.

Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.

Job Description

The Scribe Tech is responsible for capturing accurate and detailed documentation of the patient visit into the EMR in a timely manner. Assisting the physician with basic patient care and medical procedures. Assisting site management with directing patient flow, inventory, and following up on labs. Ensuring site lab compliance with Department of Health (DOH) Regulations. Provide unparalleled customer service to our patients, adhering to established protocols and work processes, and successfully managing volume without ever compromising quality.

*This is a great opportunity for those interested in CNA, MA, EMT, or Paramedic careers * Great exposure to the healthcare profession (excellent resume builder for medical school, PA school, nursing school)

Essential Functions/Responsibilities

• Assisting the physician with basic patient care and medical procedures
• Capturing accurate and detailed documentation of the patient visit into the EMR in a timely manner
• Assisting site management with directing patient flow, inventory, and following up on labs
• Ensuring site lab compliance with Department of Health (DOH) Regulations
• Providing unparalleled customer service to our patients, adhering to established protocols and work processes, and successfully managing volume without ever compromising quality
• Assisting the physician with basic patient care and medical procedures, which may include but is not limited to phlebotomy, Urine Drug Screens, lab processing, fit testing, rapid point of care testing, UA, EKG, procedure set ups, etc.
• Ensuring Department of Health (DOH) compliance of site lab and exam rooms which may include but is not limited to logbook maintenance, checking for expired medications and supplies, proper handling of specimens etc.
• Escort patients to exam rooms, x-rays or other facilities on site as needed
• Ability to maintain quick pace in fast paced urgent care facility for the duration of scheduled shift (8-12 hours except for meals/break time)
• Facilitating any necessary diagnostic tests (e.g., CT, MRI, ultrasounds, etc.) and referrals to medical specialists for follow-up care via Aftercare
• Communicating with patients, pharmacies, and physicians over the phone under physician guidance
• Helping maintain a clean, courteous, and professional working environment
• Ensuring the site is fully stocked with supplies
• Providing compassionate care to our patients

Qualifications

• High School Degree or GED, Undergraduate degree a plus Graduation from an accredited Medical Assisting program and/or phlebotomy certifications a plus, but not required
• Training will be provided
• Friendly and professional with excellent bedside manner
• Flexible with full‑time work schedule including a weekend day
• Excellent verbal, written, and interpersonal skills
• English language (speaking and writing) skills required
• High attention to detail
• Must exhibit passion for outstanding results and compassion for those we work with and serve
• Team player
• Knowledge of third‑party payor requirements preferred
• Strong aptitude for detail, and ability to work independently, required
• Strong organizational, problem solving, communication and interpersonal skills required
• Computer Proficiency
• Happy and positive thinking, able to project this attitude around others
• Flexible & adaptable nature to work in a continuously evolving environment
• Passion for helping others in an urgent care environment
• Bilingual language skills required or preferred based on-site location
• Basic Life Support (BLS) certification required at time of hire

Physical requirements

The job may require at times to lift light to moderate amounts of weight (e.g., boxes of medical/facility supplies) to assist team members. Job also requires the ability to maintain a quick pace in fast paced urgent care medical facility for the duration of scheduled shift minus meal/break time.

Pay Rate

$20.58 per hour The provided compensation amount is based on industry standards and salary determinations will be made based on numerous factors including but not limited to years of experience and location of position.

About Our Commitment

Total Rewards at VillageMD Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.

Equal Opportunity Employer

Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.

Safety Disclaimer

Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.

Join us as we deliver the care we want to see in the world. Together, we can create better outcomes for all.

We’re a physician‑led, patient‑centric network committed to simplifying health care and bringing a more connected kind of care. Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD and Starling Physicians. When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care. The work we do is changing the lives of our patients, our communities, and each other. Join us as we deliver the care we want to see in the world. Together, we can create better outcomes for all.