Scoop Specialist: Create Moments & Delight Guests

Salt & Straw; San Ramon (CA); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

401(k) match after 3 months

Flexible scheduling

Team discount 30% off all flavors

Job summary

Salt & Straw in California is seeking friendly team members to scoop ice cream, share flavor stories, and create memorable guest experiences. You will guide guests through our flavors, assist with samples, and support daily shop operations in a fast-paced environment.

We value kindness, curiosity, hospitality, and teamwork, offering flexible scheduling and space to grow within the company. This role is ideal for individuals who enjoy engaging with guests and working as part of a collaborative

Qualifications

• Must be 16+ years old.
• Availability evenings, weekends and holidays.
• Prior customer service experience preferred but not required.

Responsibilities

• Deliver friendly, welcoming service and help guests choose flavors.
• Scoop ice cream, prepare cones, and operate the register.
• Assist with online and delivery orders and maintain shop cleanliness.

Skills

Customer service

Communication

Teamwork

Food service

Tools

POS system

Job description

Salt & Straw in California is seeking friendly team members to scoop ice cream, share flavor stories, and create memorable guest experiences. You will guide guests through our flavors, assist with samples, and support daily shop operations in a fast-paced environment.

We value kindness, curiosity, hospitality, and teamwork, offering flexible scheduling and space to grow within the company. This role is ideal for individuals who enjoy engaging with guests and working as part of a collaborative