SCLSNJ - Operations/IT - Technical Support Specialist (Full-time) - [Job ID-2026-28]

Librarylinknj; Bridgewater Township (NJ); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Work with a Purpose

Robust Benefits

PERS enrollment

Work‑Life Balance

Schedule & Hours

Job summary

Somerset County Library System of New Jersey is seeking a Technical Support Specialist for our Bridgewater Branch. This full-time, on-site role focuses on hands-on installation, troubleshooting, and support across hardware, software, and services to keep the library’s technology infrastructure running smoothly.

The position requires a bachelor’s degree in a technology-related field (preferred) and at least two years of related experience; residency in New Jersey within one year is required.

Qualifications

• Bachelor’s degree in a technology-related field preferred.
• Two years of related experience, or any equivalent combination of education, training, and experience.
• Must reside in New Jersey within one year of employment, unless exempted by law.

Responsibilities

• System & Project Management: Manage specialized technology systems and projects; perform troubleshooting, maintenance, installation, and support for a wide variety of hardware and software tools and services.
• Instruction & Training: Provide instruction and training on using library technology to staff and users; participate in training, development, and continuing education activities to keep skills current.
• General Operations: Perform additional library-related tasks as assigned by the supervisor or manager to support system-wide technical operations.

Skills

In-House Tool Development

Education

Bachelor’s degree in a technology-related field

Job description

SCLSNJ - Operations/IT - Technical Support Specialist (Full-time) - [Job ID-2026-28]

Join the team! Are you our next

Technical Support Specialist?

Issue Date:October 30, 2026 Deadline Date: November 13, 2026

Position: Technical Support Specialist, Grade J (Job# 2026-28)

Reports To: The IT Manager

Position Location: Operations Department/ Library Administration / Bridgewater Branch

Hours & Type: Full-time (37.5 hours/week), Non-exempt, On-site

Compensation: $60,307 annually (plus a great benefits package!)

The Technical Project Specialist manages specialized technology systems and projects while providing hands‑on installation, troubleshooting, and support across a wide variety of hardware, software tools, and services. Operating with a focus on service and continuous improvement, this position ensures the library system's technological infrastructure runs seamlessly and provides essential instruction and training on library technologies to support staff and the community.

Key Responsibilities

• System & Project Management: Manage specialized technology systems and projects; perform troubleshooting, maintenance, installation, and support for a wide variety of hardware and software tools and services.
• Instruction & Training: Provide instruction and training on using library technology to staff and users; participate in training, development, and continuing education activities to keep skills current.
• General Operations: Perform additional library-related tasks as assigned by the supervisor or manager to support system‑wide technical operations.

Minimum Qualifications

• Education & Experience: Bachelor’s degree in a technology‑related field preferred; two (2) years of related experience, or any equivalent combination of education, training, and experience that provides the necessary knowledge, skills, and abilities.
• Residency Requirement: Must reside in the State of New Jersey within one year of employment, unless exempted by law.
• Mobility: Reliable transportation required to attend training, meetings, or other assigned duties at other branches or off‑site locations as required.

Preferred Knowledge & Skills

• In‑House Tool Development: Experience with the development of in‑house tools and web applications.

Physical Requirements

• Ability to read materials and provide verbal assistance to library users in English.
• Manual dexterity to handle books, software, and a variety of other media formats.
• Intermittent sitting, standing, and walking; ability to perform essential functions in areas of branch locations only accessible by stairs.
• Frequent bending, reaching, and stooping.
• Ability to lift and carry items weighing up to 50 lbs.
• Ability to push or pull objects weighing up to 200 lbs.
• Distinguishing sounds at various frequencies and volumes.
• Distance vision sufficient to distinguish people or objects under a variety of light conditions; vision sufficient to view computer screens, asset tags, and spine labels under a variety of light conditions.

What’s In It For You? (The Perks)

We believe in taking care of the people who take care of our communities. Here is how you will benefit from joining the SCLSNJ team:

• Work with a Purpose: You will see the tangible, immediate, and positive impact of your work every single day.
• Robust Benefits: A comprehensive benefits package including medical, vision, and dental insurance will provide you with peace of mind.
• Invested in Your Future: Secure your long-term goals with enrollment in the NJ Public Employee Retirement System (PERS).
• Work‑Life Balance: Generous Paid Time Off package so you can recharge when you need to.
• Schedule & Hours: Full-time, 37.5 hours per week.
• Availability Requirements: Since the library is open days and evenings, schedules may vary. Schedules are generally Monday – Friday, but occasional weekends may be required for special projects, along with some holidays. Schedules are subject to change with notice.

Ready to Help Us Connect and Discover?

If your personality is your greatest asset and you’re ready to champion your community, we want to hear from you!

Somerset County Library System of New Jersey is an Equal Opportunity Employer.

“Good Faith” Salary, Range, or Rate of Pay

Compensation: $60,307 annually (plus a great benefits package!)