School Transportation Operations Coordinator

Wilson County Schools; Wilson (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

Wilson County Schools Transportation Services in Wilson, NC, seeks an Area Transportation Coordinator to oversee daily operations, safety, and customer service for student transport. You will supervise drivers, coordinate substitute coverage, manage schedules, and collaborate with the Executive Director of Transportation to maintain compliance and efficient routes.

The role requires a NC CDL B with P & S endorsements, school bus certification, and five years in progressively responsible school

Qualifications

• Valid North Carolina driver’s license.
• Ability to maintain a school bus endorsement and DOT certification.
• Five years of successful experience in increasing levels of responsibility in school transportation.
• Computer literacy and operation of various software programs.
• Basic understanding of TIMS.
• Knowledge of Microsoft Word.
• Knowledge of Microsoft Excel.
• Knowledge of Payroll System.
• Knowledge of GPS System.
• Knowledge of Camera Systems.
• Knowledge of compliance issues related to NC school bus transportation.
• Knowledge of NC school law as it pertains to transportation.
• Ability to understand and carry out oral and written instruction.

Responsibilities

• Serves as the immediate supervisor for Driver Only employees.
• Serves as the point of contact for drivers, substitute drivers and monitors.
• Coordinates substitute coverage for all drivers and monitors.
• Models for and train drivers in the use of proper customer service techniques.
• Supervises bus drivers and performs all Coordinator duties for assigned schools.
• Inspects regular and activity buses for cleanliness and damage.
• Assists with planning and organization of the annual school bus rodeo.
• Assists with planning and organizing annual school bus driver workshops.
• Assists with planning for monthly bus driver meetings.
• Assists with scheduling new employees for CDL training class.
• Collects and reviews annual mechanical stop signal violation count from bs drivers.
• Follows up on mechanical stop signal violations reported by bus drivers as needed.
• Collects and reviews TD2 and TD2R data.
• Conducts timesheet audits using GPS information.
• Assists TIMS Managers with updating TD29 route descriptions.
• Assists Office Manager with maintaining and updating classified employee status.
• Reviews combination employment forms to correct overtime situations.
• Reviews attendance and substitute data.
• Performs clerical office duties consisting of filing, typing, and record keeping.
• Provides guidance to and assists drivers and monitors with training on proper use of student restraint systems.
• Provides guidance to and assists school administration in planning and scheduling of mandatory biannual emergency evacuation drills for school buses.
• Provides guidance to assist in planning and conducting monthly safety meetings with drivers.
• Provides training for day to day duties of bus drivers and monitors.
• Assists at school bus accident sites.
• Performs any other duties as assigned by the Executive Director of Transportation.

Skills

Customer service

Communication

Education

High School diploma or equivalent

North Carolina CDL B with P & S endorsements

School bus certification

DOT medical card

Tools

TIMS

GPS System

Payroll System

Microsoft Word

Microsoft Excel

Job description

Wilson County Schools Transportation Services in Wilson, NC, seeks an Area Transportation Coordinator to oversee daily operations, safety, and customer service for student transport. You will supervise drivers, coordinate substitute coverage, manage schedules, and collaborate with the Executive Director of Transportation to maintain compliance and efficient routes.

The role requires a NC CDL B with P & S endorsements, school bus certification, and five years in progressively responsible school