School Receptionist - Bilingual, fluent in Spanish preferred

Wake County Public School System; Raleigh (NC); On-site; USD 28,000 - 38,000; Full time

Job summary

Wake County Public School System is seeking a Receptionist to support front-d desk duties at a K-8 to central office setting. The role involves greeting visitors, answering phones, handling mail, preparing documents, and maintaining records.

The position is based in a school or central office site with standard school/business hours, 40 hours a week, Monday through Friday. Strong computer skills (MS Office, Google Apps) and clear communication are essential.

Qualifications

• General office procedures and processes.
• Microsoft Office including Word, Excel, and PowerPoint.
• Google Apps.
• Clear oral and written communication.
• Ability to work in a team environment.
• Ability to establish and maintain effective working relationships with staff, students, parents, external agencies, vendors, and the community.

Responsibilities

• Performs a variety of general office duties to support the activities of a school or office including receiving telephone calls and greeting visitors, processing incoming and outgoing mail, assisting other staff, responding to requests for information, maintaining and updating records, and preparing documents.
• Administers medication to students according to policies and procedures; maintains an organized health room including ordering health supplies and providing first aid treatment to students, as needed.
• Notifies employees of visitors, mail, or other materials waiting in a central location.
• Assists administrators and other staff with typing and word processing tasks.
• Maintains routine office files and records relating to student records and/or instructional materials.
• Supervises and responds to the needs of students and makes contact with parents and guardians, as needed.
• Performs other related duties as assigned.

Skills

Office procedures

Communication

Teamwork

Relationship building

Education

High school diploma or equivalent

Tools

Microsoft Office

Google Apps

Job description

Wake County Public School System

Job Category

Overview

Description

POSITION DESCRIPTION

POSITION TITLE RECEPTIONIST

SCHOOL/DEPARTMENT K-8, Middle, High School or Central Office

LOCATION School or Central Office site

PAY GRADE Noncertified Grade 19

FLSA STATUS Nonexempt

REPORTS TO Principal or Central Office staff

SUPERVISES None

WORK WEEK SCHEDULE Monday-Friday

WORK HOURS Regular school or business hours-40 hours per week

NUMBER OF MONTHS PER YEAR 10, 11, or 12

POSITION PURPOSE:

Performs general office duties to support the activities of a school or office including receiving telephone calls and greeting visitors, processing incoming and outgoing mail, assisting other staff, responding to requests for information, maintaining and updating records, and preparing documents.

MINIMUM QUALIFICATIONS:

KNOWLEDGE, SKILLS, AND ABILITIES

• Considerable knowledge of general office procedures and processes;
• Considerable knowledge of Microsoft Office including Word, Excel, and PowerPoint;
• Google Apps;
• Ability to communicate information clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback;
• Ability to work in a team environment;
• Ability to establish and maintain effective working relationships with school system staff, students, parents, external agencies, vendors, and the community.

EDUCATION, TRAINING, AND EXPERIENCE

• High school diploma or equivalent.

PREFERRED QUALIFICATIONS:

• Experience in a clerical related field; Prefer Bilingual Spanish

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Performs a variety of general office duties to support the activities of a school or office including receiving telephone calls and greeting visitors, processing incoming and outgoing mail, assisting other staff, responding to requests for information, maintaining and updating records, and preparing documents.
2. Administers medication to students according to policies and procedures; maintains an organized health room including ordering health supplies and providing first aid treatment to students, as needed.
3. Notifies employees of visitors, mail, or other materials waiting in a central location.
4. Assists administrators and other staff with typing and word processing tasks.
5. Maintains routine office files and records relating to student records and/or instructional materials.
6. Supervises and responds to the needs of students and makes contact with parents and guardians, as needed.
7. Performs other related duties as assigned.

WORKING CONDITIONS:

PHYSICAL ENVIRONMENT

Must be able to use a variety of office equipment such as computers, scanners, and copiers. Must be able to communicate effectively. At times requires the ability to lift, carry, push, pull or otherwise move objects up to ten pounds. Due to the amount of time spent standing and/or walking, physical requirements are consistent with those for sedentary work.

WORK ENVIRONMENT

Must be able to work in a school or office environment and come into direct contact with school system staff, students, parents, external agencies, vendors, and the community.

EFFECTIVE DATE: 7/2017

DISCLAIMER: The above statements are intended to describe the general purpose and responsibilities assigned to this position. They are not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and skills that may be required of the employees assigned to this position. This description may be revised by the supervisor, with HR review and approval, at any time.