School IT Lead & Tech Support Expert

Diocese of St. Augustine; Saint Augustine (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

Diocese of St. Augustine in Saint Augustine, FL seeks an IT Coordinator for Cathedral Parish School to manage and grow our mission-critical IT environment.

You will oversee Windows, Apple devices, iPads, MDM, networked systems, and classroom tech, while collaborating with the principal and IT contractor to ensure 24/7 availability. You will train staff, manage Google accounts, maintain hardware, and develop the school website, videos, and online resources to support teaching and learning.

Qualifications

• BA/BS degree in Information Technology or related field; 4+ years of work experience.
• Minimum 3 years system administration experience
• Experience in server hardware, management software, storage technologies, and networking
• Experience managing multiple projects and aligning with corporate objectives
• Ability to plan, implement, test, and troubleshoot system software and computer hardware
• Ability to address and resolve information technology issues promptly, effectively, and independently
• Ability to understand highly technical concepts and communicate them to others in non-technical terms
• Must pass criminal background check prior to employment and complete Protecting God’s Children (PGC) workshop

Responsibilities

• Build, manage, and administer IT environment including Windows, Apple, iPads, MDM, Web Filtering, and Honeywell FOB system
• Manage iPads including iOS and app installs; prepare restrictions, app, and website profiles
• Maintain and manage hardware including computers, iPads, cameras, Newline TVs, and printers
• Assist personnel with daily technology and troubleshooting needs
• Manage IP Security cameras; 24/7 availability with live viewing on/off campus
• Train staff on hardware and software use
• Repair and recover from hardware or software failures
• Work with principal and IT company to ensure systems are maintained and upgraded 24/7
• Meet with teachers to facilitate technology use
• Manage teacher and student Google Accounts
• Administer teacher and student accounts on educational sites (e.g., IXL, BrainPOP, Renaissance)
• Manage hardware inventory
• Develop/maintain school website
• Produce/edit videos/graphics for school needs
• Collaborate with IT company to resolve issues
• Perform other related duties to ensure efficient operations

Skills

IT leadership

Troubleshooting

Communication

Training staff

Google Workspace admin

Education

Bachelor's degree in Information Technology

Tools

Windows OS

Apple/iOS

MDM

Web Filtering

Honeywell FOB

Google Admin Console

Job description

Diocese of St. Augustine in Saint Augustine, FL seeks an IT Coordinator for Cathedral Parish School to manage and grow our mission-critical IT environment.

You will oversee Windows, Apple devices, iPads, MDM, networked systems, and classroom tech, while collaborating with the principal and IT contractor to ensure 24/7 availability. You will train staff, manage Google accounts, maintain hardware, and develop the school website, videos, and online resources to support teaching and learning.