School Insurance Client Manager

Venbrook; California (MO); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

401(k) + employee match

Medical, Dental, Vision, Life, and Dis

Paid Time Off (PTO)

Paid Holidays

Paid Parental Leave

Paid Sick Leave

Professional development programs

Work-life quality and flexibility

Job summary

Venbrook Claims Services, the claims division of Venbrook Group, is seeking an experienced Account Manager to independently service a designated book of school clients and coordinate with carriers and third-party administrators.

You will handle inquiries within 24 business hours, manage enrollment and waiver processes, maintain accurate records in Salesforce and AMS360, and support growth opportunities while traveling for quarterly client onsite meetings.

Qualifications

• Minimum 3 to 5 years of account management experience in the insurance industry.
• Willing and able to work Pacific Time business hours regardless of home location.
• Active Accident & Health or Life & Health license in home state within 90 days of hire.

Responsibilities

• Independently service a designated book of school clients and respond to inquiries within 24 business hours.
• Serve as the primary day-to-day contact for school program staff and coordinate with the Client Executive.
• Conduct regular meetings to discuss plan performance and opportunities to improve service.
• Manage claims emails and phone line, resolving inquiries and issues.
• Maintain client files in Salesforce and AMS360, ensuring data accuracy and E&O standards.
• Travel for internal onsites and client meetings on a quarterly basis.

Skills

Client service

Composure

Communication

Attention to detail

Analytical thinking

Education

Bachelor's degree

Tools

Salesforce

AMS360

Microsoft 365

Job description

Venbrook Claims Services, the claims division of Venbrook Group, is seeking an experienced Account Manager to independently service a designated book of school clients and coordinate with carriers and third-party administrators.

You will handle inquiries within 24 business hours, manage enrollment and waiver processes, maintain accurate records in Salesforce and AMS360, and support growth opportunities while traveling for quarterly client onsite meetings.