School District Front Desk Specialist

A & Associates

Dallas (TX)

On-site

USD 48,711,936 - 61,992,000

Part time

14 days+

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Job summary

A&A Services in Dallas, TX is seeking a Customer Service Representative to be a front-line touchpoint for visitors, students, and staff in district offices. The role emphasizes strong communication, professionalism, and the ability to handle inquiries in a fast-paced public-facing environment.

Ideal candidates have prior receptionist or customer service experience and must demonstrate calm, professional communication.

Qualifications

High school diploma or GED.
Minimum one year of customer service or front-desk experience.
Strong verbal and written communication skills.
Proficiency in Microsoft Office applications.
Ability to interact professionally with diverse populations.
Bilingual English/Spanish preferred.

Responsibilities

Welcome and assist visitors at district offices and welcome centers.
Direct visitors to the appropriate department, office, or district resource.
Assist parents and guardians with questions related to transportation services and district programs.
Answer incoming calls and respond to inquiries professionally and efficiently.
Provide accurate information regarding district services, procedures, and resources.
Maintain visitor logs and administrative records as assigned.
Support administrative staff with clerical duties and data entry.
Process forms, documents, and correspondence as needed.
Escalate concerns to appropriate supervisors or departments.
Maintain confidentiality of district information and student‑related records.
Perform additional duties as assigned.