School Certifying Official

Tennessee Board of Regents (TBR); Blountville (TN); In loco; USD 24.000 - 27.000; Tempo pieno

Descrizione del lavoro

Northeast State Community College in Blountville, TN, is hiring a School Certifying Official to certify VA education benefits and support military-affiliated students.

Reporting to the VaMSSC Director, you will manage annual training, comply with VA/DoD procedures, handle records, admissions, and communications, and represent the college on campus and in the community.

This clerical role requires an associate degree or higher, with prior experience in higher education or VA benefits preferred.

Competenze

• Associate degree or higher from an accredited institution.
• Experience in higher education or Veterans services preferred.

Mansioni

• Certify benefit recipients to VA and maintain related annual training requirements.
• Comply with policies to maintain GI Bill benefits eligibility.
• Follow VA and DoD Memorandum of Understanding procedures.
• Manage VaMSSC administrative duties including records, calls, mail, website/social media, and walk-in clients.
• Initiate admissions and education benefit applications.
• Enter veterans' information into systems and certify eligible students each semester.
• Promote VaMSSC services on campus and in the community, including travel to local guard/reserve units.

Conoscenze

MS Office

Record management

Communication skills

Independent working

Customer service

Formazione

Associate degree or higher

Strumenti

MS Word

Excel

Outlook

Videoconferencing software

Digital records management systems

Descrizione del lavoro

Title: School Certifying Official

Employee Classification: Clerical/Support

Department: Veteran and Military Student Success Center

Campus Location: Northeast State Community College

Salary: $23,784 - $27,027 ($16.94 - $19.25 per hour), dependent on education and experience; 27 hours per week

Job Summary

Reporting to the Director of Veteran and Military Student Success Center (VaMSSC), the School Certifying Official is responsible for certifying benefit recipients to Veterans Affairs (VA) and providing support to military-affiliated students.

Job Duties

• Serve as a School Certifying Official & maintain related annual training requirements.
• Comply with the Tennessee State Approving Agency’s policies and guidelines to maintain the College’s eligibility for GI Bill® benefits.
• Comply with mandated procedures from the VA and the Department of Defense Memorandum of Understanding.
• Manage administrative duties for the VaMSSC, including but not limited to records management, answering calls, processing mail, maintaining website and social media pages, and assisting walk-in clients.
• Initiate admissions and/or education benefit applications and any other related forms.
• Processadministrative records and enterveterans’information into appropriate computer systems; certify eligible students each semester and make changes weekly as needed.
• Promote the VaMSSC and related services on campus and within the community, including travel to local guard/reserve units.

Minimum Qualifications

Associate degree or higher from an accredited institution

Preferred Qualifications

• One (1) or more years of experience in higher education or Veterans services
• Experience working with VA educational benefits or military-affiliated student services.

Knowledge, Skills, And Abilities

• Technology Skills: MS Office skills, Word, Excel, Outlook; videoconferencing software; digital records management systems; general operating systems and data information systems
• Ability to work independently
• Ability to establish and maintain effective and cordial working relationships
• Knowledge of records management concepts and best practices
• Attention to detail, accuracy, and follow-through

Additional Notes

• Relocation assistance is not available for this position.
• NeSCC will not offer H1B visa sponsorships for this position; applicants requiring sponsorship will not be considered.

For assistance regarding the job ad, application process, or application status, please contact the Office of Human Resources at 423-323-0204 or [e-mail].