School Certifying Official

Tennessee Board of Regents; Blountville (TN); On-site; USD 24,000 - 27,000; Part time

Job summary

Northeast State Community College is seeking a School Certifying Official to support the Veteran and Military Student Success Center. The role certifies VA education benefits and assists military-affiliated students, reporting to the VaMSSC Director.

The position involves managing records, applications, and communications across campus and with veterans services partners. Responsibilities include maintaining annual training, handling admissions and benefits processes, and promoting services

Qualifications

• Associate degree or higher from an accredited institution.
• Experience in higher education or Veterans services preferred.
• Experience with VA educational benefits or military-affiliated student services preferred.

Responsibilities

• Serve as a School Certifying Official and maintain related annual training requirements.
• Comply with the Tennessee State Approving Agency’s policies to maintain GI Bill benefits eligibility.
• Comply with VA and DoD MOU procedures.
• Manage VaMSSC administrative duties including records, calls, mail, and website/social pages.
• Initiate admissions and education benefit applications and related forms.
• Enter veterans information into computer systems and certify eligible students each semester.
• Promote VaMSSC services on campus and with local guard/reserve units.

Skills

MS Office

Word

Excel

Outlook

Videoconferencing

Digital records management

Records management

Independent work

Relationship building

Education

Associate degree or higher

Tools

MS Office

Video conferencing software

Digital records management systems

Job description

Title: School Certifying Official

Employee Classification: Clerical/Support

Department: Veteran and Military Student Success Center

Campus Location: Northeast State Community College

Salary: $23,784 - $27,027 ($16.94 - $19.25 per hour), dependent on education and experience; 27 hours per week

Job Summary

Reporting to the Director of Veteran and Military Student Success Center (VaMSSC), the School Certifying Official is responsible for certifying benefit recipients to Veterans Affairs (VA) and providing support to military-affiliated students.

Job Duties

• Serve as a School Certifying Official & maintain related annual training requirements.
• Comply with the Tennessee State Approving Agency’s policies and guidelines to maintain the College’s eligibility for GI Bill® benefits.
• Comply with mandated procedures from the VA and the Department of Defense Memorandum of Understanding.
• Manage administrative duties for the VaMSSC, including but not limited to records management, answering calls, processing mail, maintaining website and social media pages, and assisting walk-in clients.
• Initiate admissions and/or education benefit applications and any other related forms.
• Processadministrative records and enterveterans’information into appropriate computer systems; certify eligible students each semester and make changes weekly as needed.
• Promote the VaMSSC and related services on campus and within the community, including travel to local guard/reserve units.

Minimum Qualifications

Associate degree or higher from an accredited institution

Preferred Qualifications

• One (1) or more years of experience in higher education or Veterans services
• Experience working with VA educational benefits or military-affiliated student services.

Knowledge, Skills, and Abilities

• Technology Skills: MS Office skills, Word, Excel, Outlook; videoconferencing software; digital records management systems; general operating systems and data information systems
• Ability to work independently
• Ability to establish and maintain effective and cordial working relationships
• Knowledge of records management concepts and best practices
• Attention to detail, accuracy, and follow-through

Additional Notes

• Relocation assistance is not available for this position.
• NeSCC will not offer H1B visa sponsorships for this position; applicants requiring sponsorship will not be considered.

Advertised: 10 Sep 2026 Eastern Daylight Time

Applications close: 21 Oct 2026 Eastern Daylight Time