Looking to make a difference in an innovative and dynamic non-profit agency? UCP of Central Florida unlocks the potential of thousands of children each year at our campuses, pediatric therapy clinics and parent support programs.Job Summary:The School Business Manager/Enrollment Specialist plays a central role in the successful launch and day-to-day operations of our new virtual charter school serving students with and without disabilities. This position serves as the operational “hub” of the school—overseeing enrollment processes, supporting families with technology access, coordinating therapy schedules, and acting as a primary liaison between families, educators, and service providers.This individual is highly organized, family-centered, tech-savvy, and comfortable working in a fast-paced virtual environment that prioritizes accessibility, responsiveness, and inclusion.Job Responsibilities:Provide executive administrative support to the school principal, including organizing activities/events (i.e., field trips, volunteer activities), confidential administrative tasks (i.e., scanning, filing, data entry, copying), setting up meetings, and gatekeeper/problem solver with parents/community partners.Enrollment & Student RecordsCoordinate all student enrollment activities, including outreach to prospective families, responding to inquiries, and guiding parents through the enrollment processCollect, review, and track required enrollment documentation (e.g., registration forms, IEPs/504 plans, proof of residency, immunization records, etc.)Maintain accurate student records in the school’s Student Information System (SIS) and ensure compliance with charter, district, and state requirementsServe as the primary point of contact for enrollment questions and onboarding supportServe as Lead for Weekly Admission Team Meeting/ensuring updating notes in SchoolMintCoordinate initial virtual school tours and Open Houses/conduct tours as needed.Assist families in finding other resources (i.e. food, Medicaid, housing) to support their child and document in Brightwheel.Family Engagement & Parent LiaisonServe as a welcoming and responsive point of contact for parents and caregiversCommunicate regularly with families regarding school procedures, schedules, platforms, and support servicesAssist families in navigating the virtual school environment and connecting them to appropriate staff when additional support is neededFacilitate and ensure implementation of regular Parent Engagement activities (at least quarterly)Serve as the head of the Child Study team for campus/follow up/document any attendance issues.Technology & Virtual Learning SupportProvide first line troubleshooting support to families when students experience issues accessing virtual platforms, logins, devices, or online courseworkCoordinate with IT or platform vendors as needed to resolve recurring or higher-level technical issuesSupport onboarding of families and students to learning platforms and digital toolsSchool Operations & Administrative SupportSupport daily operational needs of the virtual school, including scheduling, calendars, documentation, and communication workflowsAssist school leadership with reports, tracking, and coordination related to enrollment, attendance, and services including updating Class Lists/dashboards.Help develop and refine operational procedures as the school growsManage office operations of the school office, including distribution of student supply kits/student devices and provide tech support to parents.Provide campus orientation to all new staff regarding school and Paycom procedures/systems.Ensures compliance and accuracy in the HR Time and Attendance system in Paycom HRIS system for all employees, monitors time to ensure staff stays on schedule (i.e., overtime), and reviews/approves campus payroll with coordination with the Principal.Ensure school communication (i.e., school closings, campus events, with families and staff).Acts as a liaison to the HR team concerning respective employee injuries, including ensuring that workers comp claims are submitted timely and assisting the employee in seeking medical care.Oversees, maintains, and submits all student accident claims to the Risk Management team in a prescribed manner.Coordinate inventory of all technology and curriculum/student supply kits, etc.If no School Health Assistant, ensure tracking of physical/Immunization expiration dates/notify parents to ensure compliance.CUM folder managementPerform other duties as assigned.Our mission at UCP is to empower children with and without disabilities to achieve their potential by providing individualized support, education and therapy services in an inclusive environment. When you join UCP of Central Florida you partner with a team that is making a positive impact on the futures of our children. For over 70 years, we have been dedicated to enriching the lives of children of all abilities across Central Florida as 8 campuses: Downtown Orlando, East Orlando (near UCF), Kissimmee, Pine Hills, Lake Mary, and Winter Garden.UCP of Central Florida offers a competitive benefit package available to all employees! Some perks to being a UCP Team Member may include: health insurance (free option after the first year), dental insurance options, free life insurance, paid time off, discounted on-site childcare, 403B/Retirement match, short & long term disability, and support in continuing your education.Education and Training:Associate degree (or equivalent college credits) Additional related work experience can be substituted for a degree.Minimum Experience:3–5 years of administrative support experience in an educational or related business environment with a strong focus on data accuracy and reportingCollected, managed and analyzed operational data to ensure accuracy, compliance, and timely reportingOrganized and analyzed data to identify discrepancies and improve processesPrepared reports using spreadsheets and database systems to support leadership decision-makingMaintained confidential records and sensitive data in compliance with privacy and security standardsAdvanced computer and data management skills, including data entry, validation, and record maintenanceExperience in school operations, enrollment, office management, or family engagement—preferably in a charter, virtual, or special education settingStrong organizational skills and attention to detailComfortable with technology, virtual platforms, and learning management systemsExcellent written and verbal communication skillsExperience working with students with disabilities and/or related services strongly preferredAbility to manage multiple priorities while maintaining a calm, supportive presence for familiesFamily-centered and service-oriented mindsetStrong problem-solving and follow-throughCultural competence and commitment to inclusive practicesAbility to work independently in a virtual environment while collaborating with a multidisciplinary teamHigh level of confidentiality and professionalism