School Bus Dispatcher

National Trails, LLC.; Livonia (MI); On-site; USD 40,000 - 50,000; Full time

Job summary

A transportation service provider in Michigan is seeking a Dispatch Coordinator to manage daily bus routes and support drivers. The ideal candidate will have 2-3 years of experience in dispatching, strong communication skills, and proficiency in routing software. Join us to ensure efficient transportation services and make a difference in our community.

Qualifications

• 2-3 years of experience in school bus or motor coach dispatching.
• Ability to prioritize conflicting demands and balance customer care.
• Experience with working both independently and within a team.

Responsibilities

• Schedule and coordinate daily bus routes and field trips.
• Dispatch drivers efficiently and ensure timely service.
• Communicate with school staff regarding route changes.

Skills

Effective communication

Problem-solving

Organizational skills

Interpersonal skills

Time management

Education

High school diploma or GED

Tools

Microsoft Office

Computerized routing software

Two-way radio systems

Job description

Responsibilities

• Schedule and coordinate daily bus routes, field trips, and special transportation requests.
• Dispatch school buses and drivers efficiently, ensuring timely service.
• Monitor radio communications and provide real-time support to drivers.
• Respond to emergencies, delays, or route changes with effective problem-solving.
• Maintain accurate records of driver assignments, vehicle inspections, and route modifications.
• Communicate with school administrators, parents, and transportation staff regarding route changes, delays, and concerns.
• Ensure compliance with local, state, and federal transportation regulations.
• Assist in training and onboarding new drivers regarding dispatch procedures.

Requirements

• 2-3 years of experience within school bus/motor coach dispatching
• High school diploma or GED
• Previous dispatch experience is preferred
• Knowledge of surrounding geographic area to ensure effective and efficient routing. Ability to organize and prioritize time to balance conflicting demands related to customer care and dispatching.
• Ability to communicate effectively with colleagues and customers in fast-paced and/or stressful environment (interpersonal & telephone skills).
• Ability to read and interpret documents and instructions from customers and other team members
• Ability to perform work activities requiring cooperation and instruction
• Ability to function in a fast-paced environment, under substantial pressure
• Ability to work within the appropriate level of independence
• Ability to problem solve
• Ability to operate two-way and emergency radio systems
• Ability to use office machines (fax, scanner, copier, zip drive, telephone system)
• Ability to use Microsoft Office Program and computerized routing software.
• Ability to work independently
• Ability to read road and street maps
• Ability to keep organized and accurate records relating to overall dispatch and routing responsibilities

If interested, please APPLY NOW or give us a call at [phone]. You can ask for Lauren at EXT. 123