School Bus Dispatch & Operations Coordinator

Queen Creek Unified School District; Queen Creek (AZ); On-site; USD 42,000 - 65,000; Full time

Job summary

Queen Creek Unified School District is seeking a Transportation Dispatcher to schedule, dispatch, and assist in planning pupil transportation services. You will provide guidance on safety, operations, and department issues, and communicate with school personnel and families to resolve routing and timing concerns.

The role requires a high school diploma or equivalent, background clearance, and knowledge of Arizona transportation regulations.

Qualifications

• Graduation from high school or evidence of equivalent educational proficiency.
• Must pass a background clearance
• Must obtain an Arizona IVP Level One Fingerprint Clearance Card
• Knowledge of motorvehicle regulations and safety.
• Experience in coordination of bus transportation preferred.
• Knowledge of the Town of Queen Creek and outlining areas preferred.
• Must be proficient with computer functions, map reading and customer service responsiveness.
• Must be proficient in laws and regulations governing schoolbus transportation as instituted by the State of Arizona and the Department of Public Safety.

Responsibilities

• Coordinates the dispatching of buses when bus operations are interrupted by breakdowns, accidents, traffic delays, and other situations that may affect operations on time performance.
• Assigns substitute and stand-by drivers to prevent interruption of service.
• Advises bus drivers in situations outside of standard procedures and various emergencies.
• Coordinates and mobilizes resources to respond to emergency situations.
• Responds to telephone calls from school personnel and parents concerning routing information, late arrival of buses, complaints concerning bus drivers, and related matters.
• Performs related duties as assigned.
• Dispatches buses and assists with matters concerning safety, accident reports, public relations, and data collection.
• Compiles information for special studies of bus operations as requested by higher-level personnel.
• Possesses the ability to multi-task, have good stress management and make precise decisions.
• Performs other job-related duties as assigned to advance district priorities.

Skills

Customer service

Map reading

Computer skills

Regulations knowledge

Education

High school diploma

Job description

Queen Creek Unified School District is seeking a Transportation Dispatcher to schedule, dispatch, and assist in planning pupil transportation services. You will provide guidance on safety, operations, and department issues, and communicate with school personnel and families to resolve routing and timing concerns.

The role requires a high school diploma or equivalent, background clearance, and knowledge of Arizona transportation regulations.