Scheduling Workflow Analyst- Patient Access Organization

UCLA Outpatient Clinics; Los Angeles (CA); On-site; USD 75,000 - 110,000; Full time

Job summary

UCLA Health in Los Angeles seeks a Scheduling Workflow Analyst to optimize scheduling workflows across ambulatory clinics. The role supports the Patient Access Organization’s Scheduling Pathways and Technology Director, improving efficiency and streamlining processes between PAO and UCLA Health’s outpatient sites.

The analyst will document workflows, compare them against access standards, and deliver concrete recommendations on scheduling policies and technology enhancements to improve

Responsibilities

• Document and analyze workflows against access standards and protocols.
• Provide recommendations on scheduling policies and technology to optimize operational workflows.

Job description

Description

UCLA Health runs and operates over 200 outpatient clinics located in Southern California with over 3,000,000 outpatient encounters annually. Working under the direction of the Patient Access Organization’s Scheduling Pathways and Technology Director, the Scheduling Workflow Analyst will play a crucial role in optimizing scheduling workflows to enhance efficiency and streamline processes between the PAO and UCLA Health’s ambulatory clinics.

The Scheduling Workflow Analyst will work closely with the Patient Access Organization leaders, Ambulatory Clinics, and the Access Systems Program Managers to document and analyze workflows against access standards and protocols, and provide recommendations on enhancements (by way of scheduling policies and technology) to optimize operational workflows.