Scheduling Supervisor- Flower Mound

Texas Oncology; Flower Mound (TX); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

PTO (paid time off)

401k with company match

Tuition reimbursement

Job summary

Texas Oncology in Flower Mound is seeking a Scheduling Supervisor to oversee scheduling operations across our clinics. The role coordinates with physicians, patients, and office staff to ensure accurate, timely scheduling for physicians, labs and chemotherapy.

The position supports adherence to the US Oncology Compliance Program, Code of Ethics and Business Standards, and requires leadership of scheduling staff, quality control, and training.

Qualifications

• High school diploma or equivalent is required.
• Seven years of office experience, preferably in a medical office setting.

Responsibilities

• Supervises daily scheduling staff activities to meet workload demands.
• Gathers demographics and insurance information to enter new patients, and obtains medical records for physician review.
• Maintains and reconciles scheduling guidelines for physician, lab, and chemotherapy schedules.
• Coordinates scheduling procedures with front office, medical staff, insurance and billing to ensure accurate information.
• Trains new scheduling staff and updates team on new procedures.
• Oversees charge tickets and chart preparation per physician specifications; ensures end-of-day closing with required documentation.
• Assists in supervising schedulers and other non-licensed patient care providers.

Education

High school diploma or equivalent

Minimum seven years office experience

Job description

Overview

Texas Oncology is looking for a Scheduling Supervisor to join our team! This position will support the Flower Mound location. Typical hours are 8:30a-5:00p, Monday through Friday.

Why work for us?

We offer our employees a competitive benefits package that includes Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability coverage, a generous PTO program, a 401k plan that comes with a company match, a Wellness program that rewards you practicing a healthy lifestyle, and lots of other great perks such as Tuition Reimbursement, an Employee Assistance program and discounts on some of your favorite retailers.

What does the Scheduling Supervisor do?

Responsible for coordination and operation of scheduling functions. Acts as a liaison with physicians, patients and office staff. Responsible for development, administration and oversight of scheduling procedures for each physician, lab and chemotherapy department. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.

Responsibilities

The essential duties and responsibilities (including but not limited to)

• Supervises the daily activities of all scheduling duties. Performs all aspects of scheduling staff as workload demands.
• Obtains all information necessary to enter a new patient in system. Including demographics and complete insurance information. Obtains medical records needed for new patient o be evaluated by physician at office visit.
• Maintains scheduling guidelines to coordinate physician, lab and chemotherapy schedules. Reviews schedules daily for accuracy. Corrects conflicts in the schedules as needed.
• Coordinates scheduling procedures with front office, medical staff, insurance and billing departments to ensure smooth transition and accurate information.
• Trains new employees in scheduling department. Updates, informs and trains staff as needed on new procedures.
• Supervises daily charge ticket and chart preparation to each physician’s specifications. Ensures end of day charge ticket collection with diagnosis and office level completion.
• Assists in the supervision of Schedulers and other non-licensed patient care providers as needed.

Qualifications

The ideal candidate for the Scheduling Supervisor role will have the following background and experience:

• High school diploma or equivalent required.
• Minimum seven years office experience, preferably in a medical office setting.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, operate a calculator, telephone, copier and other such office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. It is necessary to view and type on computer screens for prolonged periods of time.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves contact with patients and public.