Scheduling Specialist, Per Diem

Trinity Health; Fort Lauderdale (FL); On-site; USD 21,000 - 32,000; Part time

Job summary

Trinity Health, Fort Lauderdale, is seeking a part-time scheduling coordinator for day shifts in the Centralized Scheduling call center. The role involves pre-registration, pre-certification, and handling patient information for procedures at hospital facilities.

The position requires a high school diploma, excellent communication, multi-tasking ability, and proficiency with scheduling systems. Healthcare terminology knowledge and call center experience are highly preferred.

Qualifications

• High school diploma or equivalent required.
• Excellent communication skills required.
• Ability to multi-task required.
• Knowledge of call center phone systems and registration/insurance verification preferred.
• Working knowledge of medical terminology required.
• Proficiency in computer skills and experience with computerized scheduling system required.

Responsibilities

• Exhibit proficiency in scheduling and pre-certification.
• Pre-register and pre-certify outpatients with accurate information.
• Provide excellent patient/customer service.
• Operate various types of office equipment.
• Complete all assigned tasks and support department efficiency as a team member.

Skills

Excellent communication

Multitasking

Medical terminology

Computer skills

Scheduling knowledge

Education

High School diploma or equivalent

Tools

Call center phone systems

Computerized scheduling system

Job description

Employment Type

Part time

Shift

Day Shift

Description

Summary

This is an 8-hour day-shift scheduling position in a work cubicle. Centralized Scheduling is a call center to schedule patients for procedures in the hospital, the Ambulatory Care Centers and the Women’s Center. The position is physically located at the Wells Fargo Building, 8th floor (nearby the hospital).

What You Will Do

• Exhibit proficiency in all aspects of scheduling and pre-certification.
• Pre-register and pre-certify outpatients by obtaining necessary, accurate financial and demographic information.
• Consistently exhibit excellence in patient/customer service.
• Demonstrate knowledge and ability to operate various types of office equipment.
• Consistently complete all assigned tasks.
• Work as a positive team member to support and increase overall efficiency of the department.

Minimum Qualifications

• High School diploma or equivalent is required.
• Excellent communication skills are required.
• Ability to multi-task is required.
• Knowledge of Call Center phone systems and registration/insurance verification is highly preferred.
• Working knowledge of medical terminology is required.
• Proficiency in computer skills and experience with computerized scheduling system is required.

Position Highlights And Benefits

• We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.
• We live and breathe our guiding behaviors: we support each other in serving, we communicate openly, honestly, respectfully, and directly, we are fully present, we are all accountable, we trust and assume goodness in intentions, and we are continuous learners.

Ministry/Facility Information

A member of Trinity Health, one of the largest multi-institutional Catholic health care delivery systems in the nation, Fort Lauderdale-based Holy Cross Hospital, dba Holy Cross Health, is a full-service, not-for-profit, Catholic, teaching hospital operating in the spirit of the Sisters of Mercy.

We are the only not-for-profit Catholic hospital in Broward and Palm Beach counties.

Through strategic collaborations and a commitment to being a person-centered, transforming, healing presence, the 557-bed hospital offers progressive inpatient, outpatient and community outreach services and clinical research trials to serve as our community’s trusted health partner for life. We are committed to providing compassionate and holistic person-centered care.

Legal Info

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.