Scheduling Specialist (NJUS)

NetJets; Columbus (OH); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

Flexible Spending Accounts

Health Savings Account with employer"s

Wellness Programs & Discounts

Paid Time Off

Parental Leave of Absence

Life and Accident Insurance

401(k) plan with match

Job summary

NetJets, the global private aviation leader, is seeking a Scheduling Specialist in Columbus, OH. You will develop the next day’s flight schedule, manage current-day adjustments, and serve as the primary liaison between crewmembers and the flight center to ensure safety and superior service for Owners.

Required is a Bachelor's in Aviation or related field with 0–2 years of experience; you must communicate professionally, multi-task effectively, and apply geography and weather knowledge to

Qualifications

• Bachelor's in Aviation or related field.
• 0–2 years of experience in scheduling or aviation environments.
• Strong customer service and communication skills.
• Ability to multi-task and maintain accuracy under pressure.
• Basic geography, weather, and NOTAM awareness.

Responsibilities

• Next Day Scheduling: optimize owner flights and crew resources.
• Current Day Scheduling: manage changes and communicate updates.
• Crew Communication: liaise between crewmembers and flight center to ensure clarity.

Skills

Scheduling

Crew communication

Customer service

Multi-tasking

Attention to detail

Education

Bachelor's in Aviation or related field

Job description

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NetJets, the global private aviation leader for more than 60 years, provides the pinnacle of private travel, defined by a signature commitment to unwavering safety, personalized service, and reliable global access. Discover why NetJets is the ultimate career destination, offering exceptional benefits and growth opportunities.

Purpose of Position

As a Scheduling Specialist at NetJets, you will play a crucial role in developing the current and next day's flight schedule. You will manage scheduling and communication, prioritizing safety in all scheduling tasks while maintaining exceptional service for NetJets Owners, crewmembers, and supporting departments. The Scheduling Specialist will continuously seek opportunities to reduce schedule costs while maintaining a robust schedule in a dynamic environment. Serving as the primary point of contact for crew members, you will facilitate seamless communication with the flight center and ensure smooth day-to-day operations.

Tasks and Responsibilities

Next Day Scheduling

• Efficiently assign Owner flight requests to NetJets aircraft and crews to optimize resources and operations. Incorporate new bookings, maintenance events, and changes to bookings. Refine and maintain the flight schedule with optimizing all available crews, utilizing all available resources.

Current Day Scheduling

• Manage all aspects of the current day’s flight schedule, ensuring timely communication and implementation of required changes through both proactive and reactive measures. Refine and maintain the flight schedule with optimizing all available crews, utilizing all available resources.

Crew Communication and Duty Day Management

• Act as the primary liaison between crewmembers and the flight center. Build relationships with crewmembers to ensure a positive experience for both the crew and Owners by providing detailed information on why situations are occurring or changing to ensure clarity and efficiency. Gather and disseminate essential information from crewmembers and supporting departments involved in daily operations.

Note:

It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. For a list of essential job functions, please refer to the essential functions document for this job.

Education

Bachelor's in Aviation or related field

Certifications and Licenses

Years of Experience

0-2 years of experience

Core Competencies

Service-Oriented

Strives For Positive Results

Knowledge, Skills, Abilities and Other (KSAOs)

Bachelors’ degree in Aviation, Business Mgmt, Logistics, Military, OR preferred experience

Maintains a strong sense and understanding of the NetJets business model and the 20/20 Flight Plan

Previous experience in a fast paced, dynamic work environment and the ability to multi-task are crucial to this position

Ability to communicate in a professional manner with internal and external customers

Previous experience in aviation or logistics is preferred

Ability to manage, make decisions, and problem solve with multiple competing variables and priorities

Strong customer service and team focus through proactive communication

Must be detail-oriented and persistent with following-through on any job related function or task

Basic knowledge of geography (domestic & international)

Basic knowledge of Aviation weather and NOTAM's

Ability to proactively identify challenges and anticipate alternative options

Effectively integrates logistical decision making and uses sound judgement to deviate from established policies and procedures to allow for crew members to focus on their specific responsibilities at hand

How NetJets Supports You

NetJets is proud to provide a variety of attractive benefits to our employees, including many at no cost. Employees have access to no cost options including Medical, Dental, and Vision benefits, with access to robust networks of nationwide providers. NetJets offers benefits so you can WELL—a comprehensive package to support your Mind, Body, and Life.

Our comprehensive suite of benefits include:

• Medical, Dental, and Vision
• Employee Assistance Program
• Flexible Spending Accounts
• Health Savings Account with annual employer contribution
• Wellness Programs & Discounts
• Paid Time Off
• Parental Leave of Absence
• Life and Accident Insurance
• Voluntary benefits (financial protection plans)
• 401(k) plan, with 67% of every dollar you contribute matched by NetJets